LUM :: Retail Store Purchased FAQ

Retail Store Purchased

If you have questions about a Brookstone product that was purchased from a retail store such as Bed Bath and Beyond, JC Penney, Kohl's, or Macy's, you will have to contact the retailer for assistance, we cannot assist you Brookstone.com can only assist with purchases made through the Brookstone.com website.

If you have questions about a Brookstone product that was purchased at a Brookstone airport store, now owned by the Hudson Group, you will have to contact Hudson Group Customer Services at 1-800-326-7711 Monday-Friday 8am-5pm EST.