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If you have a question or concern about an order placed on, please contact: or by phone 888-454-9752.

Hours: Monday - Friday 8:00am - 5:00 pm PST

For questions, warranties or returns regarding items purchased at Macy's, Bed Bath and Beyond and other retailers, please contact them directly for assistance

For Protection Plus Pan Warranty claims or assistance, please contact Centricity at 1-800-345-6282.

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