If you have a question or concern about an order placed on Brookstone.com, please contact: customercare@brookstone.com or by phone 888-454-9752.
Hours: Monday - Friday 8:00am - 5:00 pm PST
For questions, warranties or returns regarding items purchased at Macy's, Bed Bath and Beyond and other retailers, please contact them directly for assistance
For Protection Plus Pan Warranty claims or assistance, please contact Centricity at 1-800-345-6282.