Shipping & Returns
Return Policy:
- Return products within 30 days with the packing slip.
- Customers must coordinate and pay for return shipping.
- Refunds will be issued in the original payment method. Shipping and handling charges are non-refundable.
- After 30 days, refer to the manufacturer's warranty.
- Contact Brookstone Customer Care at 1-888-454-9752 with questions.
- Some items are final sale and non-refundable, including personalized items and personal care products (e.g., pillows, sock-wear).
- Unopened/sealed items are returnable.
- For Brookstone items purchased from other sellers, returns must be handled by the place of purchase.