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Shipping & Returns

Return Policy:
  • Return products within 30 days with the packing slip.
  • Customers must coordinate and pay for return shipping.
  • Refunds will be issued in the original payment method. Shipping and handling charges are non-refundable.
  • After 30 days, refer to the manufacturer's warranty.
  • Contact Brookstone Customer Care at 1-888-454-9752 with questions.
  • Some items are final sale and non-refundable, including personalized items and personal care products (e.g., pillows, sock-wear).
  • Unopened/sealed items are returnable.
  • For Brookstone items purchased from other sellers, returns must be handled by the place of purchase.
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