You may, at any time, access and update or remove your personal information by contacting Client Services via email or by clicking on Contact Us
on Brookstone.com. You may access and update your account information by logging into the My Account
page. In addition, if you prefer not to receive information from us through email, you may opt out of receiving Brookstone emails by clicking the unsubscribe link at the bottom of any Brookstone email that you have received. If you prefer not to receive information from us through regular mail (for example, catalogs and direct mail promotions), please send us an email or call Customer Services at 1-800-846-3000. Please note that it may take up to 3 weeks for your request to become effective. Thereafter, when you make purchases, we may still send you an email confirmation and may need to contact you by phone, email or regular mail if we have other questions regarding your order. If for any reason you continue to receive email or regular mail from Brookstone after following the steps above, please contact Client Services immediately and we'll be happy to assist you. For general information about Brookstone, please visit the About Brookstone page
SECURITY OF YOUR INFORMATION
Our goal is to provide you with a safe and convenient online shopping experience. We use reasonable technical, administrative and physical measures to protect information contained in our system against misuse, loss or alteration. When placing an order online, your information is transmitted using Secure Sockets Layer (SSL) technology to protect the information being transferred to us. To check the security of your connection, view the lower corner of your browser window as you place your order. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active and the server is secure. You can also double-check by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." Information that you provide to us is not secured during transmission unless the URL address contains "https".
We are not responsible for maintaining the confidentiality of any non-public information that you provide us. Any information you prove in the course of reviews or ratings is publicly available. Information that you provide us by email is not encrypted.
No method of electronic transmission or storage is 100% secure. Therefore, we cannot guarantee absolute security of your information. You also play a role in protecting your information. Please safeguard your user name and password and do not share them with others. If we receive instructions using your log-in information we will consider that you have authorized the instructions.
Session cookies: These temporary cookies expire and are automatically erased whenever you close your browser window. We use session cookies to grant our users access to content and to enable actions they must be logged in to do. For example, Brookstone.com uses session cookies in order to save your shopping bag information so that you can browse from page to page
without losing that information. When shopping Brookstone.com, we recommend you use a cookie-enabled browser in order to avoid having to constantly reenter information.
Persistent cookies: These usually have an expiration date in the distant future and remain in your browser until they expire or you manually delete them. We use persistent cookies to better understand usage patterns so we can improve the site for our customers. For example, we may use a persistent cookie to associate you with your user account or to remember your choices on the Site, but this only works when cookies on our site are enabled. Cookies also enable us to monitor and maintain information about your use of our site. The information we retrieve assists us with tracking your order, improving our site design, products, services, contests, promotions and overall shopping experience.
Third party cookies: We permit limited third parties to place cookies through the Site to provide us with better insights into the use of the Site or user demographics or to provide relevant advertising to you. These third parties may collect information about a consumer's online activities over time and across different websites when he or she uses our website. For example, we may utilize Google Analytics to analyze usage patterns of the Site. Google Analytics generates a cookie to capture information about your use of the Site which Google uses to compile reports on website activity for us and to provide other related services. Google may use a portion of your IP address to identify their cookie, but this may or may not be associated with any other data held by Google.
We do not use technology that recognizes a "do-not-track" signal from your web browser.
POLICY OF YOUNG CHILDREN
Brookstone is concerned about the privacy of young children, and we do not knowingly collect any personal information from a child under 13 years of age. Brookstone does not sell products for purchase by children
YOUR CALIFORNIA PRIVACY RIGHTS
California Civil Code Section 1798.83 permits customers of Brookstone stores, inc. who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please write to us at the following address
Branded Online Inc.
Attn: Brookstone Online Store
946 W. 17th St.
Costa Mesa, CA 92627
YOUR CALIFORNIA PRIVACY RIGHTS
Brookstone reserves the right, at its sole discretion, to change, modify, add or remove any portion of Brookstone.com or these Policies, in whole or in part, at any time. Changes to these Policies will be effective when posted. You agree to review these Policies periodically to be aware of any changes. Your continued use of Brookstone.com after any changes to these Policies are posted will be considered acceptance of those changes.