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Shiatsu Neck and Shoulder Massager

Relief for hard-to-reach neck and upper back muscles.


Shiatsu neck massager provides an automatic Shiatsu massage experience that always fits your schedule.
  • Penetrates tight, aching muscles other massagers can’t reach
  • Use it seated or standing
  • Convenient for home, office, travel
  • Variable speed and intensity control
  • 20-minute auto shutoff
Our Neck and Shoulder Massager relaxes you inside and out.
Variable speed and intensity give you total control, so you can customize the relaxation you need. Handheld design is easy to use at your home, the office or on trips. Plus, you can use it seated or standing. However you’re most comfortable, you can operate this convenient model by yourself. Easy-to-use control panel with 20-minute auto shutoff. Relieves tightness, tension, improves circulation and gives you an overall feeling of wellbeing.

Say good-bye to neck and shoulder tension. Order yours from Brookstone today.

For adult use only. Remove all scarves, neckties, necklaces, and jewelry before using this massager. IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use.
Shiatsu Neck and Shoulder Massager
Shiatsu Neck and Shoulder Massager
Shiatsu Neck and Shoulder Massager
Shiatsu Neck and Shoulder Massager
Shiatsu Neck and Shoulder Massager

Shiatsu Neck and Shoulder Massager

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Customer Rating

REVIEW SNAPSHOT®

by PowerReviews
Shiatsu Neck and Shoulder Massager
 
4.0

(based on 27 reviews)

Ratings Distribution

  • 5 Stars

     

    (11)

  • 4 Stars

     

    (8)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (1)

88%

of respondents would recommend this to a friend.

Pros

  • Attractive (14)
  • Durable (14)
  • Easy to assemble (8)

Cons

    Best Uses

    • Bedroom (12)
    • Living room (11)
    • Gifts (8)
      • Reviewer Profile:
      • Midrange shopper (22), Budget shopper (3)
      • I Am A:
      • Family older kids (9), Couple no kids (7), Family young kids (4), Single female (3)

    Most Liked Positive Review

     

    Using it almost a month

    I have orthopedic problems at neck and shoulder..very stiff/painful after work.

    This product is designed to only neck, not to shoulder. Squeezing/massaging muscles around neck(especially muscles or tend...Read complete review

    I have orthopedic problems at neck and shoulder..very stiff/painful after work.

    This product is designed to only neck, not to shoulder. Squeezing/massaging muscles around neck(especially muscles or tendons around cervical spines) strongly..

    BUT it won't be working well if you have a thick neck..meaning, better fit for average or slim women in size. Once it fits in size, it works very strongly and effectively..Never broken, excellent durability.

    There would be synergetic effects when you use it with shoulder strap massagers..if you have shoulder problems

    VS

    Most Liked Negative Review

     

    Great while it worked, but didn't last.

    This product worked great for about a year and half. It was awesome at relieving tension in your neck and base of the head - terrific for helping to ease pain I get from tension...Read complete review

    This product worked great for about a year and half. It was awesome at relieving tension in your neck and base of the head - terrific for helping to ease pain I get from tension headaches and migraines. I also love that it's heated and has a very long cord, which is especially nice. I always used the low setting - which is still pretty intense, so if you like a lighter pressure on your massages, this is probably not for you. Major bummer though that at only 1 1/2 years old it stopped working. When plugged in the power doesn't even come on - it completely died - quite disappointing considering the price point and reputation of Brookstone products. Get the warranty!

    Reviewed by 27 customers

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    Displaying reviews 1-10

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    4.0

    I'm using it while writing this

    By bitnari

    from Pennsylvania

    About Me Budget Shopper

    Pros

    • Attractive Design
    • Durable
    • Easy To Assemble

    Cons

      Best Uses

      • Bedroom
      • Gifts
      • Living Room

      Comments about Shiatsu Neck and Shoulder Massager:

      Good stuff. I wish it could do shoulder more than the neck, but combined with the seat back massager and it's heavenly.

      • I Am A:
      • Single Male

      Comment on this review

       
      2.0

      Shiatsu Neck Massager Has A Poor Design

      By Snookie

      from Park City, UT

      About Me High-end Shopper

      Pros

      • Easy To Assemble

      Cons

      • Fit Isn't Correct
      • Too Strong For Neck

      Best Uses

      • For Small Neck Only

      Comments about Shiatsu Neck and Shoulder Massager:

      When on the neck, it squeezes in a limited area of the neck. Doesn't fit the neck well. Pressure is too hard due to the position of the massager.

      • I Am A:
      • Couple No Kids

      Comment on this review

       
      3.0

      could be better

      By Hockeypuker

      from martha's Vineyard, MA

      About Me Midrange Shopper

      Pros

      • Easy to use

      Cons

      • Limited range

      Best Uses

      • In High Back Chair
      • Use With Seat Topper

      Comments about Shiatsu Neck and Shoulder Massager:

      This product should an extension of the shiatsu seat topper. The seat topper performs much better than the shoulder massager

      • I Am A:
      • Single Male

      Comment on this review

       
      3.0

      The pressure is a bit much.

      By Chronic neck pain male

      from Irvine, CA

      About Me Midrange Shopper

      Pros

      • Attractive Design
      • Durable
      • Easy To Assemble
      • It Gives A Great Massage

      Cons

      • It Doesn't Have Heat
      • It Only Massages One Area
      • Massage Balls Are Hard

      Best Uses

        Comments about Shiatsu Neck and Shoulder Massager:

        This product is very easy to use. The intensity is a bit too hard for me. The massage balls are not padded and feel very hard.

        • I Am A:
        • Family Older Kids

        Comment on this review

         
        3.0

        good message

        By Rick

        from Lakeland, FL

        About Me Midrange Shopper

        Pros

        • Attractive Design
        • Comfortable
        • Durable

        Cons

        • No Heat

        Best Uses

        • Neck

        Comments about Shiatsu Neck and Shoulder Massager:

        I was expecting a heated unit but was wrong. The massage is very good.

        Comment on this review

         
        5.0

        love it

        By jenlynz

        from Amanda, Ohio

        About Me Budget Shopper

        Pros

          Cons

            Best Uses

            • Bedroom
            • Living Room

            Comments about Shiatsu Neck and Shoulder Massager:

            I tried this in the store and really wanted one, but the price kept me from walking out with one. Fortunately, I had received a $25 coupon and decided it was time to get one. Works great on working the knots in my neck...I can relax and watch TV or browse the web while it works. Would definitely recommend for anyone who has tight neck and shoulder muscles.

            • I Am A:
            • Family Young Kids

            Comment on this review

             
            5.0

            Great Relaxation Gift!

            By Deb

            from Lubbock, TX

            About Me Midrange Shopper

            Pros

            • Attractive Design
            • Durable
            • Easy To Assemble

            Cons

              Best Uses

              • Gifts

              Comments about Shiatsu Neck and Shoulder Massager:

              My husband has another neck massager that's too rough for me and most others in the family. I ordered this one for him for Christmas and everyone in the family and extended family love it. We've had it for a month now and when one person gets it out to use it, we all line up for our turn. It is very relaxing and seems to be most helpful with stress-related headaches, neck and shoulder pain. This massager is small enough to put in a closet out of site when not in use. The cover can be wiped off with a cloth which is great since we have multiple users.

              • I Am A:
              • Family Older Kids

              Comment on this review

               
              5.0

              Good Massager

              By Morton

              from Riggins, Idaho

              About Me Midrange Shopper

              Pros

              • Attractive Design
              • Durable
              • Easy To Assemble

              Cons

                Best Uses

                • Bedroom
                • Gifts
                • Living Room

                Comments about Shiatsu Neck and Shoulder Massager:

                We sent this to our daughter-in-law for Christmas & she really likes it. She was in a car accident years ago and still experiences neck & shoulder pain, especially after a week at work doing alot of computer work. She used it whenever & whereever she wants and doesn't have to wait for someone to massage her. Our grandsons tried it (of course) and they said it is AWESOME.

                • I Am A:
                • Couple No Kids

                Comment on this review

                (1 of 1 customers found this review helpful)

                 
                3.0

                Great while it worked, but didn't last.

                By Julie the mom of 3 little ones

                from Toledo, OH

                About Me Midrange Shopper

                Pros

                • Very effective

                Cons

                • Did not last

                Best Uses

                • Headache Relief

                Comments about Shiatsu Neck and Shoulder Massager:

                This product worked great for about a year and half. It was awesome at relieving tension in your neck and base of the head - terrific for helping to ease pain I get from tension headaches and migraines. I also love that it's heated and has a very long cord, which is especially nice. I always used the low setting - which is still pretty intense, so if you like a lighter pressure on your massages, this is probably not for you. Major bummer though that at only 1 1/2 years old it stopped working. When plugged in the power doesn't even come on - it completely died - quite disappointing considering the price point and reputation of Brookstone products. Get the warranty!

                • I Am A:
                • Family Young Kids

                Comment on this review

                (1 of 1 customers found this review helpful)

                 
                5.0

                Greatest massager ever

                By Maria

                from New York

                About Me Midrange Shopper

                Verified Reviewer

                Pros

                • Attractive Design
                • Durable

                Cons

                  Best Uses

                  • Bedroom
                  • Living Room

                  Comments about Shiatsu Neck and Shoulder Massager:

                  This is the massager I've ever gotten! I've brought several different kinds and this one really feels like hands are massaging my neck. I love it!

                  • I Am A:
                  • Couple No Kids

                  Comment on this review

                  Displaying reviews 1-10

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                  Shiatsu Neck and Shoulder Massager

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                  Customer Rating

                  Warranty

                  Brookstone/OSIM-branded products are backed by a one-year limited warranty.

                  img_WarrantyTabProtectionPlusImage

                  Our innovative products will provide you and your family with years of enjoyment. And with the Brookstone Protection Plus service and replacement plans, you'll have the added peace of mind knowing that if the unexpected does happen, we will simply repair or replace your covered product.* Our enhanced coverage goes above and beyond the manufacturer's warranty, saving you time and money.

                  • Replacement Plan - 1 Year $9.99
                  • Replacement Plan - 2 Year $14.99
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