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Shiatsu Neck and Shoulder Massager

Relief for hard-to-reach neck and upper back muscles.


Shiatsu neck massager provides an automatic Shiatsu massage experience that always fits your schedule.
  • Penetrates tight, aching muscles other massagers can’t reach
  • Use it seated or standing
  • Convenient for home, office, travel
  • Variable speed and intensity control
  • 20-minute auto shutoff
Our Neck and Shoulder Massager relaxes you inside and out.
Variable speed and intensity give you total control, so you can customize the relaxation you need. Handheld design is easy to use at your home, the office or on trips. Plus, you can use it seated or standing. However you’re most comfortable, you can operate this convenient model by yourself. Easy-to-use control panel with 20-minute auto shutoff. Relieves tightness, tension, improves circulation and gives you an overall feeling of wellbeing.

Say good-bye to neck and shoulder tension. Order yours from Brookstone today.

For adult use only. Remove all scarves, neckties, necklaces, and jewelry before using this massager. IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use.
Shiatsu Neck and Shoulder Massager
Shiatsu Neck and Shoulder Massager
Shiatsu Neck and Shoulder Massager
Shiatsu Neck and Shoulder Massager
Shiatsu Neck and Shoulder Massager

Shiatsu Neck and Shoulder Massager

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Customer Rating

REVIEW SNAPSHOT®

by PowerReviews
Shiatsu Neck and Shoulder Massager
 
3.8

(based on 33 reviews)

Ratings Distribution

  • 5 Stars

     

    (11)

  • 4 Stars

     

    (11)

  • 3 Stars

     

    (8)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (2)

84%

of respondents would recommend this to a friend.

Pros

  • Durable (16)
  • Attractive (15)
  • Easy to assemble (11)

Cons

    Best Uses

    • Bedroom (13)
    • Living room (13)
    • Gifts (9)
      • Reviewer Profile:
      • Midrange shopper (25), Budget shopper (4)
      • I Am A:
      • Family older kids (9), Couple no kids (7), Single female (6), Family young kids (5)

    Most Liked Positive Review

     

    Using it almost a month

    I have orthopedic problems at neck and shoulder..very stiff/painful after work.

    This product is designed to only neck, not to shoulder. Squeezing/massaging muscles around neck(especially muscles or...Read complete review

    I have orthopedic problems at neck and shoulder..very stiff/painful after work.

    This product is designed to only neck, not to shoulder. Squeezing/massaging muscles around neck(especially muscles or tendons around cervical spines) strongly..

    BUT it won't be working well if you have a thick neck..meaning, better fit for average or slim women in size. Once it fits in size, it works very strongly and effectively..Never broken, excellent durability.

    There would be synergetic effects when you use it with shoulder strap massagers..if you have shoulder problems

    VS

    Most Liked Negative Review

     

    Great while it worked, but didn't last.

    This product worked great for about a year and half. It was awesome at relieving tension in your neck and base of the head - terrific for helping to ease pain I get from...Read complete review

    This product worked great for about a year and half. It was awesome at relieving tension in your neck and base of the head - terrific for helping to ease pain I get from tension headaches and migraines. I also love that it's heated and has a very long cord, which is especially nice. I always used the low setting - which is still pretty intense, so if you like a lighter pressure on your massages, this is probably not for you. Major bummer though that at only 1 1/2 years old it stopped working. When plugged in the power doesn't even come on - it completely died - quite disappointing considering the price point and reputation of Brookstone products. Get the warranty!

    Reviewed by 33 customers

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    Displaying reviews 1-10

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    3.0

    Not what I expected

    By Digney

    from AZ

    About Me Midrange Shopper

    Pros

    • Durable
    • Easy To Assemble

    Cons

      Best Uses

        Comments about Shiatsu Neck and Shoulder Massager:

        I could not use it for my neck injury. The moving mechanisms are permanently spaced. My neck is narrow and this was not wide enough. If it was adjustable, I would have kept it. The Shiatsu works efficiently, and is powerful enough to create a sufficient massage. I would recommend it for a size 10 female.

        • I Am A:
        • Single Female
         
        3.0

        broke after 1.5 years

        By Amy

        from North Bethesda, MD

        Pros

          Cons

            Best Uses

              Comments about Shiatsu Neck and Shoulder Massager:

              I liked this product for the upper back and neck, but it broke after 1.5 years. It won't even turn on.

              • I Am A:
              • Single Female
               
              4.0

              Powerful, targeted neck massage

              By OH Shopper

              from Columbus, OH

              About Me Midrange Shopper

              Pros

              • Powerful

              Cons

              • Bulky

              Best Uses

                Comments about Shiatsu Neck and Shoulder Massager:

                This is really a NECK massager only, which is just what I was looking for. I've suffered with a stiff neck for years. This targets the neck and applies strong pressure to work out soreness. I can only use it for a couple of minutes at a time; not something I could just relax with. This has saved me a few expensive massage sessions with a professional.

                • I Am A:
                • Family Young Kids
                 
                4.0

                does what it says

                By the educator

                from ny, ny

                About Me Budget Shopper

                Pros

                • Easy To Assemble

                Cons

                  Best Uses

                  • Living Room

                  Comments about Shiatsu Neck and Shoulder Massager:

                  it's kind of heavy and awkward but the massage is great.

                   
                  1.0

                  Shoulder massager - NOT

                  By shoulders still sore

                  from sf

                  Comments about Shiatsu Neck and Shoulder Massager:

                  Bought this after loving the ineed back massager (which just broke and is being returned :(
                  This massager is a joke, squeezes the neck, doesn't even come close to massaging the shoulders. Wish this one broke instead of the one that actually worked.

                   
                  4.0

                  Good Purchase

                  By Lyddie Vickie

                  from Philadelphia PA

                  About Me Midrange Shopper

                  Pros

                  • Attractive Design
                  • Durable
                  • Easy To Assemble

                  Cons

                  • Didn't Gift Wrap

                  Best Uses

                  • Bedroom
                  • Gifts
                  • Living Room

                  Comments about Shiatsu Neck and Shoulder Massager:

                  I bought this as a gift for my mother for mothers day and she absolutely loved it. I opted for it to be gift wrapped and it was not at all. So I suggest you don't ask for it to be gift wrapped because it was a waste of money.

                  • I Am A:
                  • Single Female
                   
                  4.0

                  I'm using it while writing this

                  By bitnari

                  from Pennsylvania

                  About Me Budget Shopper

                  Pros

                  • Attractive Design
                  • Durable
                  • Easy To Assemble

                  Cons

                    Best Uses

                    • Bedroom
                    • Gifts
                    • Living Room

                    Comments about Shiatsu Neck and Shoulder Massager:

                    Good stuff. I wish it could do shoulder more than the neck, but combined with the seat back massager and it's heavenly.

                    • I Am A:
                    • Single Male
                     
                    2.0

                    Shiatsu Neck Massager Has A Poor Design

                    By Snookie

                    from Park City, UT

                    About Me High-end Shopper

                    Pros

                    • Easy To Assemble

                    Cons

                    • Fit Isn't Correct
                    • Too Strong For Neck

                    Best Uses

                    • For Small Neck Only

                    Comments about Shiatsu Neck and Shoulder Massager:

                    When on the neck, it squeezes in a limited area of the neck. Doesn't fit the neck well. Pressure is too hard due to the position of the massager.

                    • I Am A:
                    • Couple No Kids
                     
                    3.0

                    could be better

                    By Hockeypuker

                    from martha's Vineyard, MA

                    About Me Midrange Shopper

                    Pros

                    • Easy to use

                    Cons

                    • Limited range

                    Best Uses

                    • In High Back Chair
                    • Use With Seat Topper

                    Comments about Shiatsu Neck and Shoulder Massager:

                    This product should an extension of the shiatsu seat topper. The seat topper performs much better than the shoulder massager

                    • I Am A:
                    • Single Male
                     
                    3.0

                    The pressure is a bit much.

                    By Chronic neck pain male

                    from Irvine, CA

                    About Me Midrange Shopper

                    Pros

                    • Attractive Design
                    • Durable
                    • Easy To Assemble
                    • It Gives A Great Massage

                    Cons

                    • It Doesn't Have Heat
                    • It Only Massages One Area
                    • Massage Balls Are Hard

                    Best Uses

                      Comments about Shiatsu Neck and Shoulder Massager:

                      This product is very easy to use. The intensity is a bit too hard for me. The massage balls are not padded and feel very hard.

                      • I Am A:
                      • Family Older Kids

                      Displaying reviews 1-10

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                      Shiatsu Neck and Shoulder Massager

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                      Customer Rating

                      Warranty

                      Brookstone/OSIM-branded products are backed by a one-year limited warranty.

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                      Our innovative products will provide you and your family with years of enjoyment. And with the Brookstone Protection Plus service and replacement plans, you'll have the added peace of mind knowing that if the unexpected does happen, we will simply repair or replace your covered product. Our enhanced coverage goes above and beyond the manufacturer's warranty, saving you time and money.

                      • Replacement Plan - 1 Year $9.99
                      • Replacement Plan - 2 Year $14.99
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