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Shiatsu Neck and Shoulder Massager

Relief for hard-to-reach neck and upper back muscles.


Shiatsu neck massager provides an automatic Shiatsu massage experience that always fits your schedule.
  • Penetrates tight, aching muscles other massagers can’t reach
  • Use it seated or standing
  • Convenient for home, office, travel
  • Variable speed and intensity control
  • 20-minute auto shutoff
Our Neck and Shoulder Massager relaxes you inside and out.
Variable speed and intensity give you total control, so you can customize the relaxation you need. Handheld design is easy to use at your home, the office or on trips. Plus, you can use it seated or standing. However you’re most comfortable, you can operate this convenient model by yourself. Easy-to-use control panel with 20-minute auto shutoff. Relieves tightness, tension, improves circulation and gives you an overall feeling of wellbeing.

Say good-bye to neck and shoulder tension. Order yours from Brookstone today.

For adult use only. Remove all scarves, neckties, necklaces, and jewelry before using this massager. IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use.
Shiatsu Neck and Shoulder Massager
Shiatsu Neck and Shoulder Massager
Shiatsu Neck and Shoulder Massager
Shiatsu Neck and Shoulder Massager
Shiatsu Neck and Shoulder Massager

Shiatsu Neck and Shoulder Massager

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Customer Rating

REVIEW SNAPSHOT®

by PowerReviews
Shiatsu Neck and Shoulder Massager
 
3.9

(based on 30 reviews)

Ratings Distribution

  • 5 Stars

     

    (11)

  • 4 Stars

     

    (10)

  • 3 Stars

     

    (6)

  • 2 Stars

     

    (1)

  • 1 Stars

     

    (2)

86%

of respondents would recommend this to a friend.

Pros

  • Attractive (15)
  • Durable (15)
  • Easy to assemble (10)

Cons

    Best Uses

    • Bedroom (13)
    • Living room (13)
    • Gifts (9)
      • Reviewer Profile:
      • Midrange shopper (23), Budget shopper (4)
      • I Am A:
      • Family older kids (9), Couple no kids (7), Family young kids (4), Single female (4)

    Most Liked Positive Review

     

    Using it almost a month

    I have orthopedic problems at neck and shoulder..very stiff/painful after work.

    This product is designed to only neck, not to shoulder. Squeezing/massaging muscles around neck(especially muscles or tend...Read complete review

    I have orthopedic problems at neck and shoulder..very stiff/painful after work.

    This product is designed to only neck, not to shoulder. Squeezing/massaging muscles around neck(especially muscles or tendons around cervical spines) strongly..

    BUT it won't be working well if you have a thick neck..meaning, better fit for average or slim women in size. Once it fits in size, it works very strongly and effectively..Never broken, excellent durability.

    There would be synergetic effects when you use it with shoulder strap massagers..if you have shoulder problems

    VS

    Most Liked Negative Review

     

    Great while it worked, but didn't last.

    This product worked great for about a year and half. It was awesome at relieving tension in your neck and base of the head - terrific for helping to ease pain I get from tension...Read complete review

    This product worked great for about a year and half. It was awesome at relieving tension in your neck and base of the head - terrific for helping to ease pain I get from tension headaches and migraines. I also love that it's heated and has a very long cord, which is especially nice. I always used the low setting - which is still pretty intense, so if you like a lighter pressure on your massages, this is probably not for you. Major bummer though that at only 1 1/2 years old it stopped working. When plugged in the power doesn't even come on - it completely died - quite disappointing considering the price point and reputation of Brookstone products. Get the warranty!

    Reviewed by 30 customers

    Sort by

    Displaying reviews 1-10

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    4.0

    does what it says

    By the educator

    from ny, ny

    About Me Budget Shopper

    Pros

    • Easy To Assemble

    Cons

      Best Uses

      • Living Room

      Comments about Shiatsu Neck and Shoulder Massager:

      it's kind of heavy and awkward but the massage is great.

      Comment on this review

       
      1.0

      Shoulder massager - NOT

      By shoulders still sore

      from sf

      Comments about Shiatsu Neck and Shoulder Massager:

      Bought this after loving the ineed back massager (which just broke and is being returned :(
      This massager is a joke, squeezes the neck, doesn't even come close to massaging the shoulders. Wish this one broke instead of the one that actually worked.

      Comment on this review

       
      4.0

      Good Purchase

      By Lyddie Vickie

      from Philadelphia PA

      About Me Midrange Shopper

      Pros

      • Attractive Design
      • Durable
      • Easy To Assemble

      Cons

      • Didn't Gift Wrap

      Best Uses

      • Bedroom
      • Gifts
      • Living Room

      Comments about Shiatsu Neck and Shoulder Massager:

      I bought this as a gift for my mother for mothers day and she absolutely loved it. I opted for it to be gift wrapped and it was not at all. So I suggest you don't ask for it to be gift wrapped because it was a waste of money.

      • I Am A:
      • Single Female

      Comment on this review

       
      4.0

      I'm using it while writing this

      By bitnari

      from Pennsylvania

      About Me Budget Shopper

      Pros

      • Attractive Design
      • Durable
      • Easy To Assemble

      Cons

        Best Uses

        • Bedroom
        • Gifts
        • Living Room

        Comments about Shiatsu Neck and Shoulder Massager:

        Good stuff. I wish it could do shoulder more than the neck, but combined with the seat back massager and it's heavenly.

        • I Am A:
        • Single Male

        Comment on this review

         
        2.0

        Shiatsu Neck Massager Has A Poor Design

        By Snookie

        from Park City, UT

        About Me High-end Shopper

        Pros

        • Easy To Assemble

        Cons

        • Fit Isn't Correct
        • Too Strong For Neck

        Best Uses

        • For Small Neck Only

        Comments about Shiatsu Neck and Shoulder Massager:

        When on the neck, it squeezes in a limited area of the neck. Doesn't fit the neck well. Pressure is too hard due to the position of the massager.

        • I Am A:
        • Couple No Kids

        Comment on this review

         
        3.0

        could be better

        By Hockeypuker

        from martha's Vineyard, MA

        About Me Midrange Shopper

        Pros

        • Easy to use

        Cons

        • Limited range

        Best Uses

        • In High Back Chair
        • Use With Seat Topper

        Comments about Shiatsu Neck and Shoulder Massager:

        This product should an extension of the shiatsu seat topper. The seat topper performs much better than the shoulder massager

        • I Am A:
        • Single Male

        Comment on this review

         
        3.0

        The pressure is a bit much.

        By Chronic neck pain male

        from Irvine, CA

        About Me Midrange Shopper

        Pros

        • Attractive Design
        • Durable
        • Easy To Assemble
        • It Gives A Great Massage

        Cons

        • It Doesn't Have Heat
        • It Only Massages One Area
        • Massage Balls Are Hard

        Best Uses

          Comments about Shiatsu Neck and Shoulder Massager:

          This product is very easy to use. The intensity is a bit too hard for me. The massage balls are not padded and feel very hard.

          • I Am A:
          • Family Older Kids

          Comment on this review

           
          3.0

          good message

          By Rick

          from Lakeland, FL

          About Me Midrange Shopper

          Pros

          • Attractive Design
          • Comfortable
          • Durable

          Cons

          • No Heat

          Best Uses

          • Neck

          Comments about Shiatsu Neck and Shoulder Massager:

          I was expecting a heated unit but was wrong. The massage is very good.

          Comment on this review

           
          5.0

          love it

          By jenlynz

          from Amanda, Ohio

          About Me Budget Shopper

          Pros

            Cons

              Best Uses

              • Bedroom
              • Living Room

              Comments about Shiatsu Neck and Shoulder Massager:

              I tried this in the store and really wanted one, but the price kept me from walking out with one. Fortunately, I had received a $25 coupon and decided it was time to get one. Works great on working the knots in my neck...I can relax and watch TV or browse the web while it works. Would definitely recommend for anyone who has tight neck and shoulder muscles.

              • I Am A:
              • Family Young Kids

              Comment on this review

               
              5.0

              Great Relaxation Gift!

              By Deb

              from Lubbock, TX

              About Me Midrange Shopper

              Pros

              • Attractive Design
              • Durable
              • Easy To Assemble

              Cons

                Best Uses

                • Gifts

                Comments about Shiatsu Neck and Shoulder Massager:

                My husband has another neck massager that's too rough for me and most others in the family. I ordered this one for him for Christmas and everyone in the family and extended family love it. We've had it for a month now and when one person gets it out to use it, we all line up for our turn. It is very relaxing and seems to be most helpful with stress-related headaches, neck and shoulder pain. This massager is small enough to put in a closet out of site when not in use. The cover can be wiped off with a cloth which is great since we have multiple users.

                • I Am A:
                • Family Older Kids

                Comment on this review

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                Shiatsu Neck and Shoulder Massager

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                Customer Rating

                Warranty

                Brookstone/OSIM-branded products are backed by a one-year limited warranty.

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                Our innovative products will provide you and your family with years of enjoyment. And with the Brookstone Protection Plus service and replacement plans, you'll have the added peace of mind knowing that if the unexpected does happen, we will simply repair or replace your covered product.* Our enhanced coverage goes above and beyond the manufacturer's warranty, saving you time and money.

                • Replacement Plan - 1 Year $9.99
                • Replacement Plan - 2 Year $14.99
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                Shiatsu Neck and Shoulder Massager

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                Customer Rating

                Shiatsu Neck and Shoulder Massager Shiatsu Neck and Shoulder Massager
                SKU: 728227
                • In Stock.
                • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
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