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Shiatsu Neck & Back Massager with Heat

Deep-kneading relief for hard-to-reach muscles.


Massages hard-to-reach muscles in the neck, back, and between shoulder blades.
  • 8 deep-kneading Shiatsu massage nodes soothe tired, aching muscles
  • Can be raised or lowered to reach just the right spots
  • Selectable heat further relaxes neck and shoulder muscles
  • Two selectable massage modes
    —Auto-reversing
    —Single direction
Yes—you can now massage that spot right between your shoulders… Or in the middle of your neck… Or in your back. The Brookstone Shiatsu Neck & Back Massager lets you reach tight and tired muscles all over your back, without having to make an appointment with a massage therapist. Raise or lower the handles to position the deep-kneading massage nodes at just the right spots. And get ready to feel more limber, relaxed and refreshed for the rest of the day.

Great massage—no partner needed. Order your Shiatsu Neck & Back Massager with Heat from Brookstone today.

For adult use only. Remove all scarves, neckties, necklaces, and jewelry before using this massager. IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use.

What is Shiatsu massage?
Shiatsu is a Japanese massage technique that uses circular-motion, deep kneading pressure on targeted acupressure points to help release tension and ease sore, tight muscles.

Massage helps:
  • Accelerate muscle recovery
  • Alleviate muscle pain
  • Reduce heart rate
  • Increase flexibility
  • Improve circulation
  • Promote better sleep


* Free Ground shipping to 48 contiguous U.S. states only.
Shiatsu Neck   Back Massager with Heat
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Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat

Shiatsu Neck & Back Massager with Heat

863806p

Customer Rating

REVIEW SNAPSHOT®

by PowerReviews
Shiatsu Neck & Back Massager with Heat
 
4.4

(based on 95 reviews)

Ratings Distribution

  • 5 Stars

     

    (64)

  • 4 Stars

     

    (21)

  • 3 Stars

     

    (4)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (6)

92%

of respondents would recommend this to a friend.

Pros

  • Easy to use (10)
  • Heat (6)
  • Comfortable (3)
  • Deep tissue massage (3)
  • Very relaxing (3)

Cons

No Cons

Best Uses

  • Neck (5)
  • Shoulders (5)
  • Lower back (3)
  • Neck massage (3)
  • Stiff neck (3)
    • Was this a gift?:
    • No (56), Yes (35)

Most Liked Positive Review

 

It does work as promised...

First off, it works as advertised and is an improvement over the last model. Having said that, it will certainly be improved with a better version next Christmas. I bought the i-need Neck...Read complete review

First off, it works as advertised and is an improvement over the last model. Having said that, it will certainly be improved with a better version next Christmas. I bought the i-need Neck And Shoulder Massager last year and liked it, but wanted improvements they made in the new Neck & Shoulder Sport Massager with Heat. It is a huge improvement and should be used as a template for what this shiastu should become.

The new rotating nodes are the way to go. I have no criticism of the massage it gives. It's really good on the neck and up and down the back. The neck Shiastu almost puts me to sleep! The heat feature is also the right amount of heat, not too much like the new Sport model (and the nodes light up when the heat's on!). It just doesn't hit me in the right spot on the shoulders. The new Sport Massager gets it right with variable node distance. This unit is frankly too light or not balanced, If you let go of the hand straps it falls right off your shoulders. The Sport Massager has a good balance and weight to keep it situated just right. The Sport Massager has great straps that are a good length, this Shiastu's straps are hard to grasp and too short. The other place for improvement is variable speed. I think having the option to slow the node speeds would be nice, and also how quickly they reverse direction. Quicker reversal at a faster speed would definitely give a more vigorous massage.

I bought the extended warranty, because honestly, it does feel a little flimsy. That's just a feeling, my unit is working perfectly right now, maybe because it's so light that I worry about the durability of the motors. It has a zipper on the bottom and I can't figure out why.

Again, I have no complaints on the way it works, it works well and gives just about the best Shiastu massage I've had in a portable unit and you can't beat the price. There is room for improvement and I look forward to the next version!

VS

Most Liked Negative Review

 

Good.. until it broke

I enjoyed this alot up until it broke on me 1 week after i bought it. It just suddenly stopped working. Went to go return it but for some reason they wouldnt give me...Read complete review

I enjoyed this alot up until it broke on me 1 week after i bought it. It just suddenly stopped working. Went to go return it but for some reason they wouldnt give me back all of my money that I paid. Understandably i missed the 30 day period to get a full cash refund but even for store credit I should have gotten all of my money back. Regrettably i bought another shiatsu massager and to my surprise it just stopped working again after a week. Returned it this time and manager told me i should have gotten my full refund in store credit in the first place. So on one hand i received my full money back... in store credit that is. On the other hand, this massager just keeps breaking down on me. Unreliable in my opinion but maybe I'm the only one having this issue.

Reviewed by 95 customers

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Displaying reviews 1-10

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5.0

You REALLY need this!!!

By Remy

from Shenandoah Valley

Verified Buyer

Pros

    Cons

      Best Uses

        Comments about Shiatsu Neck & Back Massager with Heat:

        I never used a device like this, but it really does work. It digs into those muscles for extended time, and when you stop, you are RELAXED. The ability to position it and control the pressure makes this product uniquely adaptable for all people and all areas of the physique. I want to show it to all my friends so they can see how great it works. Just get it. You'll be glad you did.

        • Was this a gift?:
        • No
         
        5.0

        Releases tension and relaxes muscles

        By Fitness trai

        from St. Louis,mo

        Verified Reviewer

        Pros

          Cons

            Best Uses

              Comments about Shiatsu Neck & Back Massager with Heat:

              Amazing tool to have.i definitely would recommend it ! It's worth the money and my clients love the results.

              • Was this a gift?:
              • No
               
              5.0

              Amazing for neck/upper back!

              By Erica the Internist

              from Los Angeles, CA

              Verified Buyer

              Pros

              • Fantastic For Neck
              • Fantastic For Upper Back

              Cons

              • Must be plugged in
              • Not As Great For Low Back

              Best Uses

                Comments about Shiatsu Neck & Back Massager with Heat:

                Great for stress relief. Recommend buying the cordless version.

                 
                5.0

                I buy one for me and one for my sister like it ,I would it a

                By Kathy

                from Plano tx

                Pros

                  Cons

                    Best Uses

                      Comments about Shiatsu Neck & Back Massager with Heat:

                      It was very good, I liked a lot

                      • Was this a gift?:
                      • Yes
                       
                      5.0

                      I would buy this product again

                      By Beth

                      from Piketon, Ohio

                      Verified Reviewer

                      Pros

                        Cons

                          Best Uses

                            Comments about Shiatsu Neck & Back Massager with Heat:

                            Excellent product I have fibromyalgia and my neck muscles tense up massager helps to loosen them up

                            • Was this a gift?:
                            • No
                             
                            5.0

                            This massager really delivers relief

                            By StefanieW

                            from West Los Angeles

                            Verified Reviewer

                            Pros

                            • Auto shut-off
                            • Deep Penetrating Massage
                            • Easy To Target Sore Areas
                            • Great design
                            • Long cord

                            Cons

                            • None so far

                            Best Uses

                            • Backache
                            • Limited Range Of Motion
                            • Stiff neck
                            • Tight Sore Achy Muscles

                            Comments about Shiatsu Neck & Back Massager with Heat:

                            I visited a Brookstone store with the intention to purchase a gift for a friend, but I left the store with the BEST "gift" ever for myself. I love this massager. I have chronic neck issues ( age and arthritis) causing discomfort and limited range of motion. I also have very tight back and shoulder muscles due to recreational physical activities. After using this massager for just 20 minutes I was astonished to see & feel immediate results. Even my chiropractor noticed improvement after using it only twice. The heat, coupled with the auto-reversing feature really penetrated my troubled spots. It is definitely DEEP TISSUE, so if you're seeking a more gentle soothing massage, this is probably not for you. I get regular massages a few times a month, but now I'll be able to get similar ( if not better) results several times a week. It is definitely worth the cost. HIGHLY RECOMMEND!

                            • Was this a gift?:
                            • No

                            (1 of 1 customers found this review helpful)

                             
                            5.0

                            Great Massage Device

                            By Little Rock Guy

                            from Little Rock, AR

                            Verified Reviewer

                            Pros

                              Cons

                                Best Uses

                                  Comments about Shiatsu Neck & Back Massager with Heat:

                                  This shiatsu massager is awesome. You have instant access to a wonderful neck massage that you get to control the pressure. I bought one of these for my trainer - they immediately started using and love it. I highly recommend this purchase!

                                  • Was this a gift?:
                                  • No

                                  (0 of 2 customers found this review helpful)

                                   
                                  1.0

                                  Didn't think it was what it was supposed to be

                                  By Pat

                                  from Perryville MO

                                  Verified Buyer

                                  Pros

                                    Cons

                                      Best Uses

                                        Comments about Shiatsu Neck & Back Massager with Heat:

                                        We sent it back right after we got it!

                                        • Was this a gift?:
                                        • No

                                        (1 of 1 customers found this review helpful)

                                         
                                        4.0

                                        Great pain reliever

                                        By Carole

                                        from Freehold, NJ

                                        Pros

                                        • Great Way To Relieve Pain

                                        Cons

                                          Best Uses

                                            Comments about Shiatsu Neck & Back Massager with Heat:

                                            Feels like a good deep tissue massage.i use it on my shoulders, back and legs to relieve chronic pain. A little bulky but definitely worth the investment.

                                            • Was this a gift?:
                                            • No
                                             
                                            5.0

                                            just right

                                            By mm

                                            from eagle pass, texas

                                            Verified Buyer

                                            Pros

                                              Cons

                                                Best Uses

                                                  Comments about Shiatsu Neck & Back Massager with Heat:

                                                  it really does what it says...

                                                  • Was this a gift?:
                                                  • Yes

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                                                  Shiatsu Neck & Back Massager with Heat

                                                  863806p

                                                  Customer Rating

                                                  Warranty

                                                  Brookstone-branded products are backed by a one-year limited warranty. Some massage chairs are backed by a two-year limited warranty (see massage chair product pages for details).

                                                  img_WarrantyTabProtectionPlusImage

                                                  Our innovative products will provide you and your family with years of enjoyment. And with the Brookstone Protection Plus service and replacement plans, you'll have the added peace of mind knowing that if the unexpected does happen, we will simply repair or replace your covered product. Our enhanced coverage goes above and beyond the manufacturer's warranty, saving you time and money.

                                                  • 2-Year Extended Replacement Plan $19.99
                                                  • 3-Year Extended Replacement Plan $29.99
                                                  863806p_manual 863806p_manual
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                                                  Shiatsu Neck & Back Massager with Heat

                                                  863806p

                                                  Customer Rating

                                                  Shiatsu Neck   Back Massager with Heat Shiatsu Neck & Back Massager with Heat
                                                  SKU: 863806
                                                  • In Stock.
                                                  • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
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