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Shiatsu Neck & Back Massager with Heat

Deep-kneading relief for hard-to-reach muscles.


Massages hard-to-reach muscles in the neck, back, and between shoulder blades.
  • 8 deep-kneading Shiatsu massage nodes soothe tired, aching muscles
  • Can be raised or lowered to reach just the right spots
  • Selectable heat further relaxes neck and shoulder muscles
  • Two selectable massage modes
    —Auto-reversing
    —Single direction
Yes—you can now massage that spot right between your shoulders… Or in the middle of your neck… Or in your back. The Brookstone Shiatsu Neck & Back Massager lets you reach tight and tired muscles all over your back, without having to make an appointment with a massage therapist. Raise or lower the handles to position the deep-kneading massage nodes at just the right spots. And get ready to feel more limber, relaxed and refreshed for the rest of the day.

Great massage—no partner needed. Order your Shiatsu Neck & Back Massager with Heat from Brookstone today.

For adult use only. Remove all scarves, neckties, necklaces, and jewelry before using this massager. IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use.

What is Shiatsu massage?
Shiatsu is a Japanese massage technique that uses circular-motion, deep kneading pressure on targeted acupressure points to help release tension and ease sore, tight muscles.

Massage helps:
  • Accelerate muscle recovery
  • Alleviate muscle pain
  • Reduce heart rate
  • Increase flexibility
  • Improve circulation
  • Promote better sleep
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat

Shiatsu Neck & Back Massager with Heat

863806p

Customer Rating

REVIEW SNAPSHOT®

by PowerReviews
 
4.5

(based on 77 reviews)

Ratings Distribution

  • 5 Stars

     

    (52)

  • 4 Stars

     

    (18)

  • 3 Stars

     

    (2)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (5)

91%

of respondents would recommend this to a friend.

Pros

  • Easy to use (10)
  • Heat (5)
  • Comfortable (3)
  • Very relaxing (3)

Cons

    Best Uses

    • Neck (5)
    • Shoulders (5)
    • Lower back (3)
    • Neck massage (3)
      • Was this a gift?:
      • No (44), Yes (30)

    Most Liked Positive Review

     

    It does work as promised...

    First off, it works as advertised and is an improvement over the last model. Having said that, it will certainly be improved with a better version next Christmas. I bought the i-need Neck...Read complete review

    First off, it works as advertised and is an improvement over the last model. Having said that, it will certainly be improved with a better version next Christmas. I bought the i-need Neck And Shoulder Massager last year and liked it, but wanted improvements they made in the new Neck & Shoulder Sport Massager with Heat. It is a huge improvement and should be used as a template for what this shiastu should become.

    The new rotating nodes are the way to go. I have no criticism of the massage it gives. It's really good on the neck and up and down the back. The neck Shiastu almost puts me to sleep! The heat feature is also the right amount of heat, not too much like the new Sport model (and the nodes light up when the heat's on!). It just doesn't hit me in the right spot on the shoulders. The new Sport Massager gets it right with variable node distance. This unit is frankly too light or not balanced, If you let go of the hand straps it falls right off your shoulders. The Sport Massager has a good balance and weight to keep it situated just right. The Sport Massager has great straps that are a good length, this Shiastu's straps are hard to grasp and too short. The other place for improvement is variable speed. I think having the option to slow the node speeds would be nice, and also how quickly they reverse direction. Quicker reversal at a faster speed would definitely give a more vigorous massage.

    I bought the extended warranty, because honestly, it does feel a little flimsy. That's just a feeling, my unit is working perfectly right now, maybe because it's so light that I worry about the durability of the motors. It has a zipper on the bottom and I can't figure out why.

    Again, I have no complaints on the way it works, it works well and gives just about the best Shiastu massage I've had in a portable unit and you can't beat the price. There is room for improvement and I look forward to the next version!

    VS

    Most Liked Negative Review

     

    Stopped working after 4 days :(

    I plan on returning this to Brookstone first thing in the morning. This is the second product I've bought from them that has failed within the first week. I hope this isn't a on...Read complete review

    I plan on returning this to Brookstone first thing in the morning. This is the second product I've bought from them that has failed within the first week. I hope this isn't a on going problem with their brand name products. It would be ashamed because I really like their store. It all depends on Brookstones customer service if I will be a return customer.

    Reviewed by 77 customers

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    (2 of 2 customers found this review helpful)

     
    1.0

    Good.. until it broke

    By Just a human being

    from Austin. TX

    Pros

      Cons

        Best Uses

          I enjoyed this alot up until it broke on me 1 week after i bought it. It just suddenly stopped working. Went to go return it but for some reason they wouldnt give me back all of my money that I paid. Understandably i missed the 30 day period to get a full cash refund but even for store credit I should have gotten all of my money back. Regrettably i bought another shiatsu massager and to my surprise it just stopped working again after a week. Returned it this time and manager told me i should have gotten my full refund in store credit in the first place. So on one hand i received my full money back... in store credit that is. On the other hand, this massager just keeps breaking down on me. Unreliable in my opinion but maybe I'm the only one having this issue.

          • Was this a gift?:
          • No
           
          5.0

          Love my massager!

          By JAEE

          from UTAH

          Verified Buyer

          Pros

            Cons

              Best Uses

                I absolutely love my massager. Use it daily. Its so functional and I can use it on my legs, as well as lower back, neck and arms.

                • Was this a gift?:
                • No

                (1 of 1 customers found this review helpful)

                 
                4.0

                great product, simple to use

                By button102

                from Clearwater, FL

                Verified Buyer

                Pros

                • Fits Well
                • Great build quality
                • Heat is a plus
                • Looks great
                • Manual Adjustable Pressue
                • Simple to use

                Cons

                • Could be a little quieter
                • Requires Mains Power

                Best Uses

                  Works great for relaxing on the couch watching TV.
                  Although could be a little quieter, but turning the volume up a bit works great... I'm not saying its noisy, just when watching TV it can be a little intrusive, as the device us usually close to the ears, massaging the neck and shoulders

                  • Was this a gift?:
                  • Yes
                   
                  5.0

                  Awesome

                  By Donna

                  from Grants Pass, Or

                  Neck pain just about gone after a few uses

                  (0 of 1 customers found this review helpful)

                   
                  5.0

                  Best Gift EVER

                  By Auntie Sha

                  from Illinois

                  Verified Buyer

                  Pros

                  • easy to use
                  • nice
                  • Not too strong

                  Cons

                    Best Uses

                      Sent as a gift to my little sister and she absolutely loves it.

                      • Was this a gift?:
                      • Yes

                      (1 of 1 customers found this review helpful)

                       
                      5.0

                      This is the best !!

                      By tno

                      from Burlingame

                      Verified Buyer

                      Pros

                        Cons

                          Best Uses

                            I use this product every night after work. It doesn't take long before circulation is happening and i feel better. You can move it up and down your back. Its the best massager I have ever tried for the price.

                            • Was this a gift?:
                            • No
                             
                            5.0

                            Ah it feels so good!!!!!

                            By Paul

                            from Waterloo, IA

                            Verified Buyer

                            Pros

                              Cons

                                Best Uses

                                  This massager does what it says it will do. Deep massages cost about $30-50 per hour. I have used it to were it is paid for it self in just a month. This is a deep massager for tired aching muscles. The heat is an extra feature that helps to relax you. If you have never had a deep massage this may not b for you. My wife says it is to much for her.
                                  I use this on my neck, back, legs but mostly on my neck and upper back. Some time it relaxes me so much that I end up asleep. The good new it will turn itself off. This massager changes directions every few minutes and wow does that ever help to loosen up the muscles. I cannot say anything bad about this product at this time. Thank you

                                  • Was this a gift?:
                                  • Yes

                                  (1 of 1 customers found this review helpful)

                                   
                                  3.0

                                  Good Product; Lousy Shipping

                                  By Waited too long Dude

                                  from Oviedo, FL

                                  Verified Buyer

                                  Pros

                                  • Easy to use
                                  • Excellent Power

                                  Cons

                                    Best Uses

                                    • Loosens Up My Back Muscle

                                    plug it in and turn it on - it's that simple!

                                    Not so great - shipping and delivery stinks! Ordered product on 3 Jan 2015 and did not receive until 20 Jan 2015 - way toooooo long to be charged $10 for S&H. If free S&H, then fine but to pay $10 for an item to be delivered 17 days later is ridiculous! Will probably not order anything from them again due to this.

                                    Would recommend the product but should buy in store, if available.

                                    • Was this a gift?:
                                    • No

                                    (1 of 1 customers found this review helpful)

                                     
                                    5.0

                                    Amazing Heated Deep Tissue Massager!

                                    By Knotted in NJ

                                    from New Jersey

                                    Verified Buyer

                                    Pros

                                    • Adjustable And Portable
                                    • Automatic 20 Min Shutoff
                                    • Deep Tissue Massager
                                    • Penatrating Onoff Heat

                                    Cons

                                    • none

                                    Best Uses

                                    • Deep Tissue Massager
                                    • Heat Massager
                                    • Portable and convenient
                                    • Releases Stress And Knots

                                    This product truly gets the "KNOTS" out & gives you a deep tissue massage! Since I didn't know what to expect, it did hurt on the first tryout. You can move it around to a different area, pull on the straps to get a deeper massage. You can turn the heat on and it has an automatic 20 minute shutoff. I felt like I was doing a commercial raving about this product! Its truly amazing and worth the purchase!

                                    • Was this a gift?:
                                    • No

                                    (0 of 2 customers found this review helpful)

                                     
                                    4.0

                                    Untested

                                    By Cal

                                    from Tucson, Arizona

                                    Verified Buyer

                                    Pros

                                    • En Tried
                                    • Looks good
                                    • Looks Good But Has Not Be
                                    • Not Tried

                                    Cons

                                      Best Uses

                                      • Lower back
                                      • Stiff neck

                                      Can not comment until item put to use

                                      • Was this a gift?:
                                      • No

                                      Displaying reviews 1-10

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                                      Shiatsu Neck & Back Massager with Heat

                                      863806p

                                      Customer Rating

                                      Warranty

                                      Brookstone/OSIM-branded products are backed by a one-year limited warranty.

                                      img_WarrantyTabProtectionPlusImage

                                      Our innovative products will provide you and your family with years of enjoyment. And with the Brookstone Protection Plus service and replacement plans, you'll have the added peace of mind knowing that if the unexpected does happen, we will simply repair or replace your covered product. Our enhanced coverage goes above and beyond the manufacturer's warranty, saving you time and money.

                                      • Replacement Plan - 1 Year $14.99
                                      • Replacement Plan - 2 Year $19.99
                                      863806p_manual 863806p_manual
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                                      Shiatsu Neck & Back Massager with Heat

                                      863806p

                                      Customer Rating

                                      Shiatsu Neck   Back Massager with Heat Shiatsu Neck & Back Massager with Heat
                                      SKU: 863806
                                      • In Stock.
                                      • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
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