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Shiatsu Neck & Back Massager with Heat

Black Friday BOGO Event!   Deep-kneading relief for hard-to-reach muscles.


Massages hard-to-reach muscles in the neck, back, and between shoulder blades.
  • 8 deep-kneading Shiatsu massage nodes soothe tired, aching muscles
  • Can be raised or lowered to reach just the right spots
  • Selectable heat further relaxes neck and shoulder muscles
  • Two selectable massage modes
    —Auto-reversing
    —Single direction
Yes—you can now massage that spot right between your shoulders… Or in the middle of your neck… Or in your back. The Brookstone Shiatsu Neck & Back Massager lets you reach tight and tired muscles all over your back, without having to make an appointment with a massage therapist. Raise or lower the handles to position the deep-kneading massage nodes at just the right spots. And get ready to feel more limber, relaxed and refreshed for the rest of the day.

Great massage—no partner needed. Order your Shiatsu Neck & Back Massager with Heat from Brookstone today.

For adult use only. Remove all scarves, neckties, necklaces, and jewelry before using this massager. IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use.

What is Shiatsu massage?
Shiatsu is a Japanese massage technique that uses circular-motion, deep kneading pressure on targeted acupressure points to help release tension and ease sore, tight muscles.

Massage helps:
  • Accelerate muscle recovery
  • Alleviate muscle pain
  • Reduce heart rate
  • Increase flexibility
  • Improve circulation
  • Promote better sleep
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat

Shiatsu Neck & Back Massager with Heat

863806p

Customer Rating

REVIEW SNAPSHOT®

by PowerReviews
 
4.5

(based on 49 reviews)

Ratings Distribution

  • 5 Stars

     

    (33)

  • 4 Stars

     

    (12)

  • 3 Stars

     

    (1)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (3)

92%

of respondents would recommend this to a friend.

Pros

  • Easy to use (5)
  • Heat (4)
  • Very relaxing (3)

Cons

    Best Uses

    • Neck (5)
    • Shoulders (4)
      • Was this a gift?:
      • No (31), Yes (16)

    Most Liked Positive Review

     

    It does work as promised...

    First off, it works as advertised and is an improvement over the last model. Having said that, it will certainly be improved with a better version next Christmas. I bought the i-need Neck...Read complete review

    First off, it works as advertised and is an improvement over the last model. Having said that, it will certainly be improved with a better version next Christmas. I bought the i-need Neck And Shoulder Massager last year and liked it, but wanted improvements they made in the new Neck & Shoulder Sport Massager with Heat. It is a huge improvement and should be used as a template for what this shiastu should become.

    The new rotating nodes are the way to go. I have no criticism of the massage it gives. It's really good on the neck and up and down the back. The neck Shiastu almost puts me to sleep! The heat feature is also the right amount of heat, not too much like the new Sport model (and the nodes light up when the heat's on!). It just doesn't hit me in the right spot on the shoulders. The new Sport Massager gets it right with variable node distance. This unit is frankly too light or not balanced, If you let go of the hand straps it falls right off your shoulders. The Sport Massager has a good balance and weight to keep it situated just right. The Sport Massager has great straps that are a good length, this Shiastu's straps are hard to grasp and too short. The other place for improvement is variable speed. I think having the option to slow the node speeds would be nice, and also how quickly they reverse direction. Quicker reversal at a faster speed would definitely give a more vigorous massage.

    I bought the extended warranty, because honestly, it does feel a little flimsy. That's just a feeling, my unit is working perfectly right now, maybe because it's so light that I worry about the durability of the motors. It has a zipper on the bottom and I can't figure out why.

    Again, I have no complaints on the way it works, it works well and gives just about the best Shiastu massage I've had in a portable unit and you can't beat the price. There is room for improvement and I look forward to the next version!

    VS

    Most Liked Negative Review

     

    Stopped working after 4 days :(

    I plan on returning this to Brookstone first thing in the morning. This is the second product I've bought from them that has failed within the first week. I hope this isn't a on...Read complete review

    I plan on returning this to Brookstone first thing in the morning. This is the second product I've bought from them that has failed within the first week. I hope this isn't a on going problem with their brand name products. It would be ashamed because I really like their store. It all depends on Brookstones customer service if I will be a return customer.

    Reviewed by 49 customers

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    Displaying reviews 1-10

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    5.0

    Love it!

    By mel

    from chicago

    Pros

    • easy to enjoy

    Cons

      Best Uses

        Just bought it and I don't think I will ever take it off. Just really easy to find spots that hurt and pinpoint those spots. Great for whole family. We fight over who gets it next.

        • Was this a gift?:
        • No
         
        5.0

        Great massager

        By Tamster

        from Biddeford, Me

        Verified Buyer

        Pros

        • Feels Like A Masseuse
        • This is a very versatile
        • Worth the money

        Cons

          Best Uses

          • Can use almost anywhere

          This massager feels like real hands are massaging you, deep tissue if you like it that way or gentle, you determine. For the price of one massage you have your own massager at home, anytime.

          • Was this a gift?:
          • No
           
          3.0

          Worked well until...

          By Just me

          from Sacramento

          Verified Reviewer

          Pros

            Cons

              Best Uses

                Loved this massager until it quit working 31 days after I bought it. Can't get a refund after 30 days so I will exchange it and hope for the best.

                • Was this a gift?:
                • No
                 
                5.0

                Awesome

                By Nez

                from Gilroy

                Verified Buyer

                Pros

                • Adjustable Pulse
                • Arm rests
                • Soothing
                • Warmth

                Cons

                  Best Uses

                    heated massage sooths aching muscles, arthritic joints in neck and back with long term relief

                    • Was this a gift?:
                    • Yes
                     
                    4.0

                    good so far

                    By el

                    from walnut creek, ca

                    Verified Reviewer

                    Pros

                      Cons

                        Best Uses

                          I only had it for 2 days. It really broke down the knots in my shoulder. But now my shoulder muscle hurts if I use it again. I think that means I should take a break from it. Anyways this is a good product so far. I felt that leaning against the wall the product is much stronger than using it straightly as a hand held device.

                          • Was this a gift?:
                          • No
                           
                          5.0

                          It's wonderful

                          By Michelle E.

                          from Ithaca, NY

                          Verified Buyer

                          Pros

                            Cons

                              Best Uses

                                It provides such a real sensation of being massaged. Very relaxing. My husband has chronic back pain and I bought it hoping he would try it, but also concerned that it would be too hard on his back. He loves it and uses it over and over. The warmth is very comforting and the experience is very comforting to him.

                                • Was this a gift?:
                                • No

                                (1 of 1 customers found this review helpful)

                                 
                                5.0

                                Easy to use,

                                By kathy

                                from Oscoda, Michigan

                                Verified Buyer

                                Pros

                                  Cons

                                    Best Uses

                                      Easy to use, works great for neck and upper back

                                      • Was this a gift?:
                                      • No

                                      (1 of 1 customers found this review helpful)

                                       
                                      1.0

                                      Does not handle pressure!

                                      By Needpainrelief

                                      from Boston, ma

                                      Verified Reviewer

                                      Pros

                                        Cons

                                        • Bogs Down With Pressure

                                        Best Uses

                                          First massager I got was DOA. Power button had to be pressed multiple times to power on however worked well when it didn't shut off. Exchanged for another and though the new one had no power issues, it would bog down with moderate pressure. I asked for a refund after the second exchange and was denied. Was only able to get another exchange and this one bogs down as well. I think the company changed the model and the pressure it can handle.

                                          • Was this a gift?:
                                          • No

                                          (1 of 1 customers found this review helpful)

                                           
                                          4.0

                                          Great treat after a long day

                                          By sister farm

                                          from Marion,Indidna

                                          Verified Buyer

                                          Pros

                                          • Very Stimulating

                                          Cons

                                          • Slightly Hard

                                          Best Uses

                                          • Sore muscles

                                          Use to relax tight muscles, and sore aches in lower back.

                                          • Was this a gift?:
                                          • No

                                          (1 of 1 customers found this review helpful)

                                           
                                          4.0

                                          Very well made

                                          By Mister Eddie

                                          from Chicago, IL

                                          Verified Buyer

                                          Pros

                                          • Lights Show When Heat On
                                          • Plenty Of Massage Power
                                          • really works the muscles

                                          Cons

                                          • Heat Is Low

                                          Best Uses

                                            Unlike a "normal" massager, this device digs deeply into the muscles. Be warned though, because of this if you are prone to bruising, you may get a few until you learn how much pressure to put on the the knobs

                                            • Was this a gift?:
                                            • No

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                                            Shiatsu Neck & Back Massager with Heat

                                            863806p

                                            Customer Rating

                                            Warranty

                                            Brookstone/OSIM-branded products are backed by a one-year limited warranty.

                                            863806p_manual 863806p_manual
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                                            Shiatsu Neck & Back Massager with Heat

                                            863806p

                                            Customer Rating

                                            Shiatsu Neck   Back Massager with Heat Shiatsu Neck & Back Massager with Heat
                                            SKU: 863806
                                            • In Stock.
                                            • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
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