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Shiatsu Neck & Back Massager with Heat

Deep-kneading relief for hard-to-reach muscles.


Massages hard-to-reach muscles in the neck, back, and between shoulder blades.
  • 8 deep-kneading Shiatsu massage nodes soothe tired, aching muscles
  • Can be raised or lowered to reach just the right spots
  • Selectable heat further relaxes neck and shoulder muscles
  • Two selectable massage modes
    —Auto-reversing
    —Single direction
Yes—you can now massage that spot right between your shoulders… Or in the middle of your neck… Or in your back. The Brookstone Shiatsu Neck & Back Massager lets you reach tight and tired muscles all over your back, without having to make an appointment with a massage therapist. Raise or lower the handles to position the deep-kneading massage nodes at just the right spots. And get ready to feel more limber, relaxed and refreshed for the rest of the day.

Great massage—no partner needed. Order your Shiatsu Neck & Back Massager with Heat from Brookstone today.

For adult use only. Remove all scarves, neckties, necklaces, and jewelry before using this massager. IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use.

What is Shiatsu massage?
Shiatsu is a Japanese massage technique that uses circular-motion, deep kneading pressure on targeted acupressure points to help release tension and ease sore, tight muscles.

Massage helps:
  • Accelerate muscle recovery
  • Alleviate muscle pain
  • Reduce heart rate
  • Increase flexibility
  • Improve circulation
  • Promote better sleep
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat

Shiatsu Neck & Back Massager with Heat

863806p

Customer Rating

REVIEW SNAPSHOT®

by PowerReviews
 
4.6

(based on 39 reviews)

Ratings Distribution

  • 5 Stars

     

    (28)

  • 4 Stars

     

    (9)

  • 3 Stars

     

    (0)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (2)

95%

of respondents would recommend this to a friend.

Pros

  • Easy to use (5)
  • Heat (4)
  • Very relaxing (3)

Cons

    Best Uses

    • Neck (5)
    • Shoulders (4)
      • Was this a gift?:
      • No (22), Yes (15)

    Most Liked Positive Review

     

    It does work as promised...

    First off, it works as advertised and is an improvement over the last model. Having said that, it will certainly be improved with a better version next Christmas. I bought the i-need Neck...Read complete review

    First off, it works as advertised and is an improvement over the last model. Having said that, it will certainly be improved with a better version next Christmas. I bought the i-need Neck And Shoulder Massager last year and liked it, but wanted improvements they made in the new Neck & Shoulder Sport Massager with Heat. It is a huge improvement and should be used as a template for what this shiastu should become.

    The new rotating nodes are the way to go. I have no criticism of the massage it gives. It's really good on the neck and up and down the back. The neck Shiastu almost puts me to sleep! The heat feature is also the right amount of heat, not too much like the new Sport model (and the nodes light up when the heat's on!). It just doesn't hit me in the right spot on the shoulders. The new Sport Massager gets it right with variable node distance. This unit is frankly too light or not balanced, If you let go of the hand straps it falls right off your shoulders. The Sport Massager has a good balance and weight to keep it situated just right. The Sport Massager has great straps that are a good length, this Shiastu's straps are hard to grasp and too short. The other place for improvement is variable speed. I think having the option to slow the node speeds would be nice, and also how quickly they reverse direction. Quicker reversal at a faster speed would definitely give a more vigorous massage.

    I bought the extended warranty, because honestly, it does feel a little flimsy. That's just a feeling, my unit is working perfectly right now, maybe because it's so light that I worry about the durability of the motors. It has a zipper on the bottom and I can't figure out why.

    Again, I have no complaints on the way it works, it works well and gives just about the best Shiastu massage I've had in a portable unit and you can't beat the price. There is room for improvement and I look forward to the next version!

    VS

    Most Liked Negative Review

     

    Stopped working after 4 days :(

    I plan on returning this to Brookstone first thing in the morning. This is the second product I've bought from them that has failed within the first week. I hope this isn't a on...Read complete review

    I plan on returning this to Brookstone first thing in the morning. This is the second product I've bought from them that has failed within the first week. I hope this isn't a on going problem with their brand name products. It would be ashamed because I really like their store. It all depends on Brookstones customer service if I will be a return customer.

    Reviewed by 39 customers

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    Displaying reviews 1-10

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    5.0

    Excellent Product

    By CJ

    from CT

    Verified Buyer

    Pros

    • Access Hard To Reach Area
    • Easy to use
    • Excellent Muscle Relaxer
    • Lightweight

    Cons

    • Can't think of any

    Best Uses

    • Athletes
    • People With Arthritis

    Highly recommended

    • Was this a gift?:
    • Yes
     
    5.0

    best for stiff neck and shoulder!

    By sfsfsf

    from san francisco, ca

    Verified Reviewer

    Pros

    • Effective

    Cons

      Best Uses

      • Stiff neck
      • Stiff Shoulders

      It is more effective and economical than getting deep tissue massage in store! I have stiff neck and shoulders due to working behind the desks.

      • Was this a gift?:
      • No
       
      4.0

      Deep massage

      By Brookstone246

      from Grand Rapids, MI

      Verified Buyer

      Pros

        Cons

          Best Uses

            Good, deep massage. This will help you find tight muscles and work on them directly. It can almost be too strong of a massage. However, it is easy to re-direct using the hand holds.

            • Was this a gift?:
            • No
             
            5.0

            Amazing

            By Pookie

            from Kalispell, mt

            Pros

            • I Even Use On My Calfs
            • This Massager Is Amazing

            Cons

            • Doesn't Have A Con

            Best Uses

              The first day I used this my shoulders felt 100% better. I also use on my calfs after a long day. Better than those very expensive massage chairs.

              • Was this a gift?:
              • Yes
               
              5.0

              Better than the spa

              By Joe

              from Shrewsbury, MA

              Verified Reviewer

              Pros

              • Comfortable
              • Easy to use
              • Relaxing

              Cons

              • none

              Best Uses

              • Pain relief
              • Relaxing

              Amazing! I have tried massagers from different companies over the years with mixed results. I often find that I can't relax because I can't sit naturally while using it. This shiatsu massager allows me to sit comfortably in a chair and get a neck and shoulder massage that is better than I get at the spa. The massagers inside the unit give the perfect amount of pressure and heat. It's not just for neck and shoulders either. You can easily slide it to any part of your back and get immediate relief. I have a tough job that gives me very sore muscles at the end of the day and this massager has done the trick

              • Was this a gift?:
              • Yes
               
              5.0

              Wow- this is an awesome product!

              By Jackie

              from Knoxville, TN

              Verified Buyer

              Pros

              • Best on the market
              • Easy to use
              • Great price

              Cons

                Best Uses

                  This is a great product for upper back and neck pain. Very soothing- feels like a real massage! My kids also love it for their legs and feet after their sports practices.

                  • Was this a gift?:
                  • No
                   
                  5.0

                  I loved this and bought my mom one!

                  By A stressed English teacher

                  from Garden City, KS

                  Pros

                  • Can Control The Depth
                  • Intense massage
                  • Targets Certain Areas

                  Cons

                    Best Uses

                    • Autonomous
                    • Targets Neckupper Back

                    A little cumbersome to take on a trip
                    Best massager I've ever used, bar none

                    • Was this a gift?:
                    • No
                     
                    5.0

                    Awesome deep tissue massager!

                    By Happy Clam!

                    from Hawaii

                    Verified Reviewer

                    Pros

                    • Deep Tissue Massage
                    • Gets Knots

                    Cons

                      Best Uses

                      • Can Move And Adjust
                      • Gets Shoulder Blade Knots
                      • Massages Neck

                      I have struggled with knots and pain in my shoulders and shoulder blade areas for 20 years. My husband's fingers, after two decades of having to help massage my knots out, are getting really sore and tired. I read a review from a wife who was looking for something to replace her fingers after massaging her husband's neck and back for years too. And it worked! My husband was then convinced to let me buy this with the hope that his fingers would be replaced by this machine too. I am happy to share that this massager is awesome and has replaced my husband's hands. He is thrilled! So am I! I use it every night before I go to sleep to get out all my knots. And if needed, I also use it halfway through my day. I had a left shoulder injury almost 10 years ago and this machine really works on those areas well. We have tried and bought other back massagers over the years. None of them worked really well. This one does! :0). We were considering buying a massage chair to help me with my neck and shoulder areas but after getting this device, we don't need to. Since buying this device, my husband hasn't had to massage my neck and shoulders at all. We are both happy! Thanks Brookstone!

                      • Was this a gift?:
                      • No
                       
                      5.0

                      LOVE IT!

                      By Jeff

                      from Stockton, Ca

                      Verified Buyer

                      Pros

                      • Hits the right spot
                      • Perfect size
                      • Plugs in

                      Cons

                        Best Uses

                        • After work
                        • Relaxing

                        It is amazing how this product hits the right spot every time! It is so versatile and feels so good!

                        • Was this a gift?:
                        • Yes
                         
                        4.0

                        Very useful

                        By Ivy

                        from Newark

                        Verified Reviewer

                        Pros

                        • I LOVE IT

                        Cons

                          Best Uses

                            My neck is totally releases from the pain. It work from the first day and about a week my neck and shoulder are all good. (Due to carry my newborn and my two years old son)

                            • Was this a gift?:
                            • No

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                            Shiatsu Neck & Back Massager with Heat

                            863806p

                            Customer Rating

                            Warranty

                            Brookstone/OSIM-branded products are backed by a one-year limited warranty.

                            863806p_manual 863806p_manual
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                            Shiatsu Neck & Back Massager with Heat

                            863806p

                            Customer Rating

                            Shiatsu Neck   Back Massager with Heat Shiatsu Neck & Back Massager with Heat
                            SKU: 863806
                            • In Stock.
                            • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
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