1. Skip to navigation
  2. Skip to content
Free Shipping with $99 purchase.  Promo Code: SHIP99 Exclusions Apply - Click for Details
 

Shiatsu Neck & Back Massager with Heat

Ships Free!   Deep-kneading relief for hard-to-reach muscles.


Massages hard-to-reach muscles in the neck, back, and between shoulder blades.
  • 8 deep-kneading Shiatsu massage nodes soothe tired, aching muscles
  • Can be raised or lowered to reach just the right spots
  • Selectable heat further relaxes neck and shoulder muscles
  • Two selectable massage modes
    —Auto-reversing
    —Single direction
Yes—you can now massage that spot right between your shoulders… Or in the middle of your neck… Or in your back. The Brookstone Shiatsu Neck & Back Massager lets you reach tight and tired muscles all over your back, without having to make an appointment with a massage therapist. Raise or lower the handles to position the deep-kneading massage nodes at just the right spots. And get ready to feel more limber, relaxed and refreshed for the rest of the day.

Great massage—no partner needed. Order your Shiatsu Neck & Back Massager with Heat from Brookstone today.

For adult use only. Remove all scarves, neckties, necklaces, and jewelry before using this massager. IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use.

What is Shiatsu massage?
Shiatsu is a Japanese massage technique that uses circular-motion, deep kneading pressure on targeted acupressure points to help release tension and ease sore, tight muscles.

Massage helps:
  • Accelerate muscle recovery
  • Alleviate muscle pain
  • Reduce heart rate
  • Increase flexibility
  • Improve circulation
  • Promote better sleep


* Free Ground shipping to 48 contiguous U.S. states only.
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat
Shiatsu Neck   Back Massager with Heat

Shiatsu Neck & Back Massager with Heat

863806p

Customer Rating

REVIEW SNAPSHOT®

by PowerReviews
 
4.4

(based on 88 reviews)

Ratings Distribution

  • 5 Stars

     

    (57)

  • 4 Stars

     

    (21)

  • 3 Stars

     

    (4)

  • 2 Stars

     

    (0)

  • 1 Stars

     

    (6)

91%

of respondents would recommend this to a friend.

Pros

  • Easy to use (10)
  • Heat (6)
  • Comfortable (3)
  • Deep tissue massage (3)
  • Very relaxing (3)

Cons

No Cons

Best Uses

  • Neck (5)
  • Shoulders (5)
  • Lower back (3)
  • Neck massage (3)
    • Was this a gift?:
    • No (51), Yes (34)

Most Liked Positive Review

 

It does work as promised...

First off, it works as advertised and is an improvement over the last model. Having said that, it will certainly be improved with a better version next Christmas. I bought the i-need Neck...Read complete review

First off, it works as advertised and is an improvement over the last model. Having said that, it will certainly be improved with a better version next Christmas. I bought the i-need Neck And Shoulder Massager last year and liked it, but wanted improvements they made in the new Neck & Shoulder Sport Massager with Heat. It is a huge improvement and should be used as a template for what this shiastu should become.

The new rotating nodes are the way to go. I have no criticism of the massage it gives. It's really good on the neck and up and down the back. The neck Shiastu almost puts me to sleep! The heat feature is also the right amount of heat, not too much like the new Sport model (and the nodes light up when the heat's on!). It just doesn't hit me in the right spot on the shoulders. The new Sport Massager gets it right with variable node distance. This unit is frankly too light or not balanced, If you let go of the hand straps it falls right off your shoulders. The Sport Massager has a good balance and weight to keep it situated just right. The Sport Massager has great straps that are a good length, this Shiastu's straps are hard to grasp and too short. The other place for improvement is variable speed. I think having the option to slow the node speeds would be nice, and also how quickly they reverse direction. Quicker reversal at a faster speed would definitely give a more vigorous massage.

I bought the extended warranty, because honestly, it does feel a little flimsy. That's just a feeling, my unit is working perfectly right now, maybe because it's so light that I worry about the durability of the motors. It has a zipper on the bottom and I can't figure out why.

Again, I have no complaints on the way it works, it works well and gives just about the best Shiastu massage I've had in a portable unit and you can't beat the price. There is room for improvement and I look forward to the next version!

VS

Most Liked Negative Review

 

Good.. until it broke

I enjoyed this alot up until it broke on me 1 week after i bought it. It just suddenly stopped working. Went to go return it but for some reason they wouldnt give me...Read complete review

I enjoyed this alot up until it broke on me 1 week after i bought it. It just suddenly stopped working. Went to go return it but for some reason they wouldnt give me back all of my money that I paid. Understandably i missed the 30 day period to get a full cash refund but even for store credit I should have gotten all of my money back. Regrettably i bought another shiatsu massager and to my surprise it just stopped working again after a week. Returned it this time and manager told me i should have gotten my full refund in store credit in the first place. So on one hand i received my full money back... in store credit that is. On the other hand, this massager just keeps breaking down on me. Unreliable in my opinion but maybe I'm the only one having this issue.

Reviewed by 88 customers

Sort by

Displaying reviews 1-10

Back to top

Previous | Next »

 
1.0

Didn't think it was what it was supposed to be

By Pat

from Perryville MO

Verified Buyer

Pros

    Cons

      Best Uses

        We sent it back right after we got it!

        • Was this a gift?:
        • No
         
        4.0

        Great pain reliever

        By Carole

        from Freehold, NJ

        Pros

        • Great Way To Relieve Pain

        Cons

          Best Uses

            Feels like a good deep tissue massage.i use it on my shoulders, back and legs to relieve chronic pain. A little bulky but definitely worth the investment.

            • Was this a gift?:
            • No
             
            5.0

            just right

            By mm

            from eagle pass, texas

            Verified Buyer

            Pros

              Cons

                Best Uses

                  it really does what it says...

                  • Was this a gift?:
                  • Yes
                   
                  5.0

                  Great Massager

                  By Mike

                  from Lodi, Ca

                  Verified Buyer

                  Pros

                    Cons

                      Best Uses

                        I start with it in the middle of my back while sitting up and leaning back against the couch for slight pressure. The rotation of the massager causes it to work slowly up to my neck. It is about as close as you can get to a real massage.

                        • Was this a gift?:
                        • No
                         
                        4.0

                        Very nice massager.

                        By HJF

                        from PA

                        Verified Buyer

                        Pros

                          Cons

                            Best Uses

                              Definitely works well on the shoulders and back! Came recommended by family and lived up to the recommendations.

                              • Was this a gift?:
                              • Yes
                               
                              3.0

                              shiatsu massager

                              By Flaco von Zelda

                              from Boston, Massachusetts

                              Verified Buyer

                              Pros

                                Cons

                                  Best Uses

                                    One has to be careful/gentle in area where flesh meets skalp bone

                                    • Was this a gift?:
                                    • No
                                     
                                    5.0

                                    Massage

                                    By KP

                                    from Florida

                                    Verified Reviewer

                                    Pros

                                      Cons

                                        Best Uses

                                          My Husband got this for me because I was getting massages 2x a month and I really needed more but it's so expensive! I use this daily and Love it. I can focus on one area and position it how I want. A massage therapist never did that. This was the Best Gift.

                                          • Was this a gift?:
                                          • Yes
                                           
                                          5.0

                                          Excellent massages, Shiatsu style!

                                          By Brooke Evans

                                          from West Chester,PA

                                          Pros

                                          • Comfortable leather
                                          • Deep Tissue Massage
                                          • Ease of Use
                                          • Long Cord Electric Wire

                                          Cons

                                            Best Uses

                                              My husband works mostly on his computer and after all the hard work, he likes to relax with his massager and watch TV. Makes him feel so pampered!

                                              • Was this a gift?:
                                              • No
                                               
                                              5.0

                                              Great Product

                                              By Vumbo

                                              from Las Vegas, NV

                                              Verified Reviewer

                                              Pros

                                                Cons

                                                  Best Uses

                                                    Must be made by a different company than the Neck and Shoulder Massager, which is a poorly designed product.

                                                    • Was this a gift?:
                                                    • No
                                                     
                                                    4.0

                                                    Very Good Massage

                                                    By Masochist Massage Queen

                                                    from New Jersey

                                                    Pros

                                                    • Deep Tissue Massage
                                                    • Heat
                                                    • Rotates In Two Directions

                                                    Cons

                                                    • Non Adjustable Height
                                                    • Non Adjustable Width

                                                    Best Uses

                                                    • Deep tissue
                                                    • Knots

                                                    If your looking for a deep tissue massager, this massager is amazing. the pressure is to much for my husband but is perfect for me (I love REAL DEEP TISSUE) as I am always accumulating tension and pressure on my neck / shoulders. The only thing I wish it had was adjustable width and height. However, it's nothing a neck turn can't accomplish. I LOVE that it rotates in two directions. That really allows you to massage every muscle in the best way (for maximum relief). Now that I have it, I don't think I can ever live without it.

                                                    • Was this a gift?:
                                                    • Yes

                                                    Displaying reviews 1-10

                                                    Back to top

                                                    Previous | Next »

                                                    Shiatsu Neck & Back Massager with Heat

                                                    863806p

                                                    Customer Rating

                                                    Warranty

                                                    Brookstone/OSIM-branded products are backed by a one-year limited warranty.

                                                    img_WarrantyTabProtectionPlusImage

                                                    Our innovative products will provide you and your family with years of enjoyment. And with the Brookstone Protection Plus service and replacement plans, you'll have the added peace of mind knowing that if the unexpected does happen, we will simply repair or replace your covered product. Our enhanced coverage goes above and beyond the manufacturer's warranty, saving you time and money.

                                                    • Replacement Plan - 1 Year $14.99
                                                    • Replacement Plan - 2 Year $19.99
                                                    863806p_manual 863806p_manual
                                                    Click below image to download Adobe Reader. Download Adobe Acrobat

                                                    Shiatsu Neck & Back Massager with Heat

                                                    863806p

                                                    Customer Rating

                                                    Shiatsu Neck   Back Massager with Heat Shiatsu Neck & Back Massager with Heat
                                                    SKU: 863806
                                                    • In Stock.
                                                    • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
                                                    Shopping Cart
                                                     close button
                                                    X