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iNeed Neck and Shoulder Pro Massager with Heat

Deep, heated relief for hard-to-reach neck, shoulder and back muscles.


Deep relief for hard-to-reach neck, shoulder and back muscles
  • Vigorous, rhythmic percussion massager penetrates aching muscles and relieves tightness
  • Choose from three massage programs—Energize, Pulse and Soothe—with or without heat in the front
  • Reaches between your shoulders and upper back—where other massagers can’t
  • Simple to operate—variable speed
  • Wraps comfortably around your neck and shoulders
  • Easily move the massager up and down your back, or snap in place
The iNeed® Neck & Shoulder Pro Massager with Heat from Brookstone® reaches where other massagers can't.
Our massager lets you add soothing heat in front with the push of a button while letting you easily raise or lower it along your neck, shoulders and back for deep-down relief right where you need it. The vigorous, rhythmic percussion massager deeply penetrates aching muscles, easing tightness and helping you feel relaxed all over. Order today!

The heated massager that gives you total control.
Wrap the massager comfortably around your neck, then choose from Energize, Pulse or Soothe pre-programmed massage settings or low, medium, high intensity--with or without heat in the front. Use the handles to easily move the massager up and down your back to target problem spots, or snap in place for convenient hands-free operation.

You'll warm to the relief of the iNeed® Neck & Shoulder Pro Massager with Heat from Brookstone® . Order today!

For adult use only. IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use. Remove all scarves, neckties, necklaces, and jewelry before using this massager.
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat

iNeed Neck and Shoulder Pro Massager with Heat

647123p

Customer Rating

REVIEW SNAPSHOT®

by PowerReviews
iNeed Neck and Shoulder Pro Massager with Heat
 
4.3

(based on 420 reviews)

Ratings Distribution

  • 5 Stars

     

    (216)

  • 4 Stars

     

    (155)

  • 3 Stars

     

    (20)

  • 2 Stars

     

    (15)

  • 1 Stars

     

    (14)

91%

of respondents would recommend this to a friend.

Pros

  • Durable (245)
  • Attractive (171)
  • Easy to assemble (115)
  • Easy to use (88)
  • Relaxing (52)

Cons

  • Heavy (29)
  • Heavy bulky (16)
  • Uncomfortable (14)
  • Limited functions (9)
  • Not durable (4)

Best Uses

  • Gifts (134)
  • Living room (122)
  • Bedroom (114)
  • Relieve tense muscles (53)
  • Reduce stress (44)
    • Reviewer Profile:
    • Midrange shopper (209), Budget shopper (90), Beginning user (44), High-end shopper (28), Medical professional (11)
    • I Am A:
    • Family older kids (120), Couple no kids (70), Single female (60), Family young kids (54), Single male (27)

Most Liked Positive Review

 

Wonderful, but 1 flaw. Solution: buy 2.

This review is for the i-need Neck and Shoulder Pro Massager with Heat, from Brookstone.

I read many reviews about this item before buying one at a local Brookstone store. Most...Read complete review

This review is for the i-need Neck and Shoulder Pro Massager with Heat, from Brookstone.

I read many reviews about this item before buying one at a local Brookstone store. Most reviews are very favorable, and I absolutely agree, but one issue is mentioned often: the thermal shut off feature turns the unit off too soon. It's true.

I've been using the unit on the High intensity setting with the Energize program, but with heat off, and I don't even get through two full cycles before it shuts off. It then takes nearly twice as long as the operating time to cool down adequately to be used again.

I'm certain the thermal shutoff is a worthy and possibly required safety feature, but the limited runtime is a definite drawback. Even so, this item is such a high quality and effective device that I still want to give it 5 stars. I give it just 4 stars only because it overheats and shuts off too quickly.

My solution to the quick shut off issue is simple: I'm heading back to the local Brookstone today to buy a second unit. Two might be enough that I can use one unit until it shuts off, switch to the second unit while the first unit cools down, then go back to the first unit and repeat. Maybe a third will be needed for nearly continuous non-stop use in this manner, but two ought to get close.

Other than the quick thermal shut off, this unit really has no other weaknesses. It certainly does not lack power! On the High intensity setting, the strength of the pounding and vibration is outstanding. Most folk will probably use the Low or Medium settings.

Operationally, there are two 'zones', left and right. It is not possible to use just one zone, nor is it possible to have the unit simply pound and vibrate in a steady manner. The user can only select low, medium or high intensity and choose between three different programs that each routinely change in tempo and vigor and always involve both zones. I was wary at first, but I quickly became a fan of the Pulse and Energize programs. The third is Smoothe, which I'm sure others will enjoy, but it's, well, just too smoothe for me. Maybe future versions will allow constant modes rather than just variable programs, but the programs do the job quite well and do not disappoint.

Shopping on-line is certainly convenient, but one big plus for me is that Brookstone has hundreds of retail stores. This was terrific for me because I was considering the standard non-Pro model and a quick trip to the store allowed me to first-hand experience the quality and features of both models. The non-Pro model is equal in quality and does offer Low, Medium and High intensity selection, but it only has a single pre-set program. The one program just didn't do it for me, especially after trying the Pulse and Energize programs on the Pro model. Also, if you're like me and purchase the 2-year extended warranty (only 10% of sale price), having an actual Brookstone store nearby is a big plus if a quick replacement should ever be needed. I don't usually buy extended warranties, and this product appears to be built well enough that I probably won't ever need it, but I intend to use this device quite often and the combination of a local Brookstone store and the low-cost of the warranty extension gives me peace-of-mind. If there's a local Brookstone in you're area, I highly recommend visting the store, seeing, feeling and experiencing the item for yourself, and buying one (or two). Thank you Brookstone for keeping retail real!

For anyone with upper back, neck or shoulder pain like me, this product literally hits-the-spot.

VS

Most Liked Negative Review

 

Keep on looking

I am a high stress individual and thus experience chronic muscle pain. When I have the opportunity to cough up some dough and get a professional massage, the deeper and more intense massages are...Read complete review

I am a high stress individual and thus experience chronic muscle pain. When I have the opportunity to cough up some dough and get a professional massage, the deeper and more intense massages are what relax me. I tried this out in store for a good ten minutes and, since it was on sale, decided to bring it home. It really did do a great job at first. It was very intense but I could only use 2 settings because the others were too strong for me. After 2 weeks of moderate use, not even daily, I came home from work and decided to use it on the "soothe" setting. After 3 cycles, the machine would simply not turn on. I waited the appropriate 30 minutes that was indicated in the manual, and then decided to plug it back in and see if it would turn on again. It would not. I waited an hour and tried to turn it back on. It's still wouldn't turn on. It was not until the next morning that it would finally turn back on although by then I noticed a significant decrease in the massage's intensity. It seems that this unit, though powerful, simply was not meant for regular use. I imagine that it will only last if someone takes it home then forgets about it for about a month at a time in between uses. I will return this product today and keep looking for an in-home and inexpensive solution to relieve stress.

Reviewed by 420 customers

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2.0

Too hard

By Dan

from Wisconsin

About Me Medical Professional

Verified Buyer

Pros

  • Easy To Use
  • Sturdy

Cons

  • Uncomfortable

Best Uses

    Comments about iNeed Neck and Shoulder Pro Massager with Heat:

    The massage provided is much too hard and borders on voilent.

     
    5.0

    Works better than expected

    By Felkelf

    from Loves Park, IL

    About Me Beginning User

    Verified Buyer

    Pros

    • Comfortable
    • Easy To Use
    • Relaxing
    • Sturdy

    Cons

      Best Uses

      • Everyday
      • Improves Circulation
      • Reduce Stress
      • Relieve Tense Muscles

      Comments about iNeed Neck and Shoulder Pro Massager with Heat:

      Low is a pretty mild massage. The magic happens at medium and high. You don't want to start at high but work your way up to it and it's great.

       
      5.0

      will buy this product again

      By Dee

      from Indianapolis,In

      About Me Beginning User

      Verified Buyer

      Pros

      • Comfortable
      • Easy To Use
      • Relaxing
      • Sturdy

      Cons

        Best Uses

        • Everyday
        • Improves Circulation
        • Reduce Stress
        • Relieve Tense Muscles

        Comments about iNeed Neck and Shoulder Pro Massager with Heat:

        to relive stress and tense muscles.
        It is so easy to use. Does a great job.

        (1 of 1 customers found this review helpful)

         
        4.0

        Great "bargain" massage

        By hiddenexpose

        from Cleveland, OH

        About Me Beginning User

        Verified Reviewer

        Pros

        • Comfortable
        • Easy To Use
        • Relaxing

        Cons

        • Heavy

        Best Uses

        • Reduce Stress
        • Relieve Tense Muscles

        Comments about iNeed Neck and Shoulder Pro Massager with Heat:

        This product is great and easy to set up. It has a decent length cord so you can stand or lay down and use this massager. There are three different levels of intensity but also three levels of intensity of low, medium, high. Essentially they are the same thing just same function parallel of each other. I would remove the named functions and just simplify as low, medium, high.

        I've had the massager for about a month and it works just like it did on day one. It is a bit bulky so I would not recomend as a gift to someone who is acceptable to brusing or cannot handle weight on their shoulders. However, it does feel great and I'm glad I can lower or raise it by just holding on to the straps and moving my arms.

        The massager is best for your upper shoulders to middle back area. I find that it cannot massage the neck at all as it is too cumbersome, and is not designed well to massage your lower back area.

        All in all you get what you pay for, but with that said I consider the price a good value for what you recieve.

        (1 of 1 customers found this review helpful)

         
        5.0

        I recommned this product

        By Stiff and tense

        from Raleigh, NC

        About Me Medical Professional

        Verified Buyer

        Pros

        • Comfortable
        • Easy To Use
        • Relaxing
        • Sturdy

        Cons

          Best Uses

          • Everyday
          • Improves Circulation
          • Reduce Stress
          • Relieve Tense Muscles

          Comments about iNeed Neck and Shoulder Pro Massager with Heat:

          Various massage actions cover entire shoulder/neck area with soothing relief. Easy to adjust to differnet parts of the body. Heat a plus too.

           
          4.0

          The gift that keeps on giving.

          By OrthoSpice

          from San Antonio, Texas

          About Me Beginning User, Medical Professional

          Verified Reviewer

          Pros

          • Comfortable
          • Easy To Use
          • Personal Massager
          • Relaxing

          Cons

          • Limited Functions
          • Settings Very Sensitive

          Best Uses

          • Improves Circulation
          • Relieve Tense Muscles

          Comments about iNeed Neck and Shoulder Pro Massager with Heat:

          At the end of the day I enjoy a full --neck to lower back massage.
          This product is easy to use. I share with the family.
          You have to be careful--- settings are sensitive to movement it increases in levels ---not good.----when this occurs immediately press the power button --OFF Reset and ccontinue.

           
          5.0

          Massage every day

          By cin

          from Treasure Island FL

          About Me Beginning User

          Pros

          • Comfortable
          • Easy To Use
          • Relaxing
          • Relax In The Comp
          • Sturdy

          Cons

            Best Uses

            • Everyday
            • Improves Circulation
            • Reduce Stress
            • Relieve Tense Muscles

            Comments about iNeed Neck and Shoulder Pro Massager with Heat:

            I use mine every night now. It has become so relaxing, I fall asleep in the chair. My sister's all want one now that I have shared mine. The adjustments are easy and at your fingertips.

             
            5.0

            Excellent Product Reduce Stress

            By Nelson

            from Enfield

            About Me Beginning User

            Pros

            • Comfortable
            • Easy To Use
            • Relaxing
            • Sturdy

            Cons

              Best Uses

              • Everyday
              • Improves Circulation
              • Reduce Stress
              • Relieve Tense Muscles

              Comments about iNeed Neck and Shoulder Pro Massager with Heat:

              This product really reduces stress and helps me relax my neck and shoulder muscles

              (0 of 1 customers found this review helpful)

               
              1.0

              Returned - to hard

              By Susan

              from New Jersey

              About Me Beginning User

              Pros

                Cons

                • Heavy

                Best Uses

                  Comments about iNeed Neck and Shoulder Pro Massager with Heat:

                  Returned massager for the sports massager - much better because you can adjust the tension

                  (1 of 1 customers found this review helpful)

                   
                  5.0

                  Shoulder relief

                  By CT

                  from Redlands CA

                  About Me Beginning User

                  Pros

                  • Easy To Use
                  • Sturdy

                  Cons

                    Best Uses

                    • Relieve Tense Muscles

                    Comments about iNeed Neck and Shoulder Pro Massager with Heat:

                    This thing is super heavy duty. I am a gentle 60 year old woman and I only use it on the LOW setting, on medium or high it hurts and startles me. I am impressed with how hard it actually pounds. I used one at my chiropractors office and went right home to find one online. This one seems to be the exact one.

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                    iNeed Neck and Shoulder Pro Massager with Heat

                    647123p

                    Customer Rating

                    Warranty

                    Brookstone/OSIM-branded products are backed by a one-year limited warranty.

                    img_WarrantyTabProtectionPlusImage

                    Our innovative products will provide you and your family with years of enjoyment. And with the Brookstone Protection Plus service and replacement plans, you'll have the added peace of mind knowing that if the unexpected does happen, we will simply repair or replace your covered product. Our enhanced coverage goes above and beyond the manufacturer's warranty, saving you time and money.

                    • Replacement Plan - 1 Year $9.99
                    • Replacement Plan - 2 Year $14.99
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                    iNeed Neck and Shoulder Pro Massager with Heat

                    647123p

                    Customer Rating

                    iNeed Neck and Shoulder Pro Massager with Heat iNeed Neck and Shoulder Pro Massager with Heat
                    SKU: 849483
                    Black
                    • In Stock - Online Only.
                    • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
                    iNeed Neck and Shoulder Pro Massager with Heat iNeed Neck and Shoulder Pro Massager with Heat
                    SKU: 651240
                    Ivory
                    • In Stock.
                    • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
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