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iNeed Neck and Shoulder Pro Massager with Heat

Deep, heated relief for hard-to-reach neck, shoulder and back muscles.


Deep relief for hard-to-reach neck, shoulder and back muscles
  • 3 vigorous levels rhythmic percussion massage
  • Penetrates aching muscles and relieves tightness
  • Choose from three massage programs—Energize, Pulse and Soothe—with or without heat in the front
  • Reaches between your shoulders and upper back—where other massagers can’t
  • Simple to operate—variable speed
  • Wraps comfortably around your neck and shoulders
  • Easily move the massager up and down your back, or snap in place
The iNeed® Neck & Shoulder Pro Massager with Heat from Brookstone® reaches where other massagers can't.
Our massager lets you add soothing heat in front with the push of a button while letting you easily raise or lower it along your neck, shoulders and back for deep-down relief right where you need it. The vigorous, rhythmic percussion massager deeply penetrates aching muscles, easing tightness and helping you feel relaxed all over. Order today!

The heated massager that gives you total control.
Wrap the massager comfortably around your neck, then choose from Energize, Pulse or Soothe pre-programmed massage settings or low, medium, high intensity--with or without heat in the front. Use the handles to easily move the massager up and down your back to target problem spots, or snap in place for convenient hands-free operation.

You'll warm to the relief of the iNeed® Neck & Shoulder Pro Massager with Heat from Brookstone® . Order today!

For adult use only. IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use. Remove all scarves, neckties, necklaces, and jewelry before using this massager.
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat

iNeed Neck and Shoulder Pro Massager with Heat

647123p

Customer Rating

REVIEW SNAPSHOT®

by PowerReviews
iNeed Neck and Shoulder Pro Massager with Heat
 
4.3

(based on 431 reviews)

Ratings Distribution

  • 5 Stars

     

    (219)

  • 4 Stars

     

    (159)

  • 3 Stars

     

    (21)

  • 2 Stars

     

    (16)

  • 1 Stars

     

    (16)

90%

of respondents would recommend this to a friend.

Pros

  • Durable (251)
  • Attractive (171)
  • Easy to assemble (115)
  • Easy to use (97)
  • Relaxing (59)

Cons

  • Heavy (34)
  • Uncomfortable (17)
  • Heavy bulky (16)
  • Limited functions (10)
  • Not durable (5)

Best Uses

  • Gifts (134)
  • Living room (122)
  • Bedroom (114)
  • Relieve tense muscles (62)
  • Reduce stress (49)
    • Reviewer Profile:
    • Midrange shopper (209), Budget shopper (90), Beginning user (53), High-end shopper (28), Medical professional (11)
    • I Am A:
    • Family older kids (120), Couple no kids (70), Single female (60), Family young kids (54), Single male (27)

Most Liked Positive Review

 

Wonderful, but 1 flaw. Solution: buy 2.

This review is for the i-need Neck and Shoulder Pro Massager with Heat, from Brookstone.

I read many reviews about this item before buying one at a local Brookstone store. Most...Read complete review

This review is for the i-need Neck and Shoulder Pro Massager with Heat, from Brookstone.

I read many reviews about this item before buying one at a local Brookstone store. Most reviews are very favorable, and I absolutely agree, but one issue is mentioned often: the thermal shut off feature turns the unit off too soon. It's true.

I've been using the unit on the High intensity setting with the Energize program, but with heat off, and I don't even get through two full cycles before it shuts off. It then takes nearly twice as long as the operating time to cool down adequately to be used again.

I'm certain the thermal shutoff is a worthy and possibly required safety feature, but the limited runtime is a definite drawback. Even so, this item is such a high quality and effective device that I still want to give it 5 stars. I give it just 4 stars only because it overheats and shuts off too quickly.

My solution to the quick shut off issue is simple: I'm heading back to the local Brookstone today to buy a second unit. Two might be enough that I can use one unit until it shuts off, switch to the second unit while the first unit cools down, then go back to the first unit and repeat. Maybe a third will be needed for nearly continuous non-stop use in this manner, but two ought to get close.

Other than the quick thermal shut off, this unit really has no other weaknesses. It certainly does not lack power! On the High intensity setting, the strength of the pounding and vibration is outstanding. Most folk will probably use the Low or Medium settings.

Operationally, there are two 'zones', left and right. It is not possible to use just one zone, nor is it possible to have the unit simply pound and vibrate in a steady manner. The user can only select low, medium or high intensity and choose between three different programs that each routinely change in tempo and vigor and always involve both zones. I was wary at first, but I quickly became a fan of the Pulse and Energize programs. The third is Smoothe, which I'm sure others will enjoy, but it's, well, just too smoothe for me. Maybe future versions will allow constant modes rather than just variable programs, but the programs do the job quite well and do not disappoint.

Shopping on-line is certainly convenient, but one big plus for me is that Brookstone has hundreds of retail stores. This was terrific for me because I was considering the standard non-Pro model and a quick trip to the store allowed me to first-hand experience the quality and features of both models. The non-Pro model is equal in quality and does offer Low, Medium and High intensity selection, but it only has a single pre-set program. The one program just didn't do it for me, especially after trying the Pulse and Energize programs on the Pro model. Also, if you're like me and purchase the 2-year extended warranty (only 10% of sale price), having an actual Brookstone store nearby is a big plus if a quick replacement should ever be needed. I don't usually buy extended warranties, and this product appears to be built well enough that I probably won't ever need it, but I intend to use this device quite often and the combination of a local Brookstone store and the low-cost of the warranty extension gives me peace-of-mind. If there's a local Brookstone in you're area, I highly recommend visting the store, seeing, feeling and experiencing the item for yourself, and buying one (or two). Thank you Brookstone for keeping retail real!

For anyone with upper back, neck or shoulder pain like me, this product literally hits-the-spot.

VS

Most Liked Negative Review

 

Keep on looking

I am a high stress individual and thus experience chronic muscle pain. When I have the opportunity to cough up some dough and get a professional massage, the deeper and more intense massages are...Read complete review

I am a high stress individual and thus experience chronic muscle pain. When I have the opportunity to cough up some dough and get a professional massage, the deeper and more intense massages are what relax me. I tried this out in store for a good ten minutes and, since it was on sale, decided to bring it home. It really did do a great job at first. It was very intense but I could only use 2 settings because the others were too strong for me. After 2 weeks of moderate use, not even daily, I came home from work and decided to use it on the "soothe" setting. After 3 cycles, the machine would simply not turn on. I waited the appropriate 30 minutes that was indicated in the manual, and then decided to plug it back in and see if it would turn on again. It would not. I waited an hour and tried to turn it back on. It's still wouldn't turn on. It was not until the next morning that it would finally turn back on although by then I noticed a significant decrease in the massage's intensity. It seems that this unit, though powerful, simply was not meant for regular use. I imagine that it will only last if someone takes it home then forgets about it for about a month at a time in between uses. I will return this product today and keep looking for an in-home and inexpensive solution to relieve stress.

Reviewed by 431 customers

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4.0

Great product

By Rich L.

from Holbrook, NY

About Me Beginning User

Pros

  • Comfortable
  • Easy To Use
  • Sturdy

Cons

    Best Uses

    • Reduce Stress
    • Relieve Tense Muscles

    Comments about iNeed Neck and Shoulder Pro Massager with Heat:

    As good as a massage!

     
    4.0

    Works Well!

    By JJ

    from Tucson, AZ

    About Me Beginning User

    Verified Buyer

    Pros

    • Can Move Up And Down Back
    • Easy To Use
    • Fits Nicely Around Neck
    • Intensity Adjusts
    • Relaxing

    Cons

    • Heavy

    Best Uses

    • Good For "computer Slouch
    • Reduce Stress
    • Relieve Tense Muscles

    Comments about iNeed Neck and Shoulder Pro Massager with Heat:

    I use this after intense repeated muscle activity or stress (golf, a day at computer, driving) and find it helps relax the muscles. Haven't tried the heat yet, but the massage is great.

     
    1.0

    gets hot and cuts off

    By Just needing a massage....

    from Tennessee

    About Me Beginning User

    Verified Reviewer

    Pros

    • Easy To Use
    • Relaxing

    Cons

    • Breaks Easily

    Best Uses

    • Reduce Stress
    • Relieve Tense Muscles

    Comments about iNeed Neck and Shoulder Pro Massager with Heat:

    The product cuts off and will not start back up. It is like it is getting hot. Even when not using the heating portion it still cuts off and will not start back until a cooling off period. That is real annoying...

    (1 of 1 customers found this review helpful)

     
    1.0

    Very disappointing

    By xangoxum

    from San Rafael, CA

    About Me Massage Therapist

    Verified Buyer

    Pros

    • Makes Me Laugh

    Cons

    • Heavy
    • Limited Functions
    • Uncomfortable

    Best Uses

      Comments about iNeed Neck and Shoulder Pro Massager with Heat:

      This is one of the most disappointing products I've ever purchased. (The other is the bungee chair, also from Brookstone.) Completely useless. I've experienced lots of deep tissue massage over the years: shiatsu, Rolfing, postural integration, sports massage, etc. So, I thought I could tolerate at least the medium setting. But, this thing will beat you to a pulp even at the lowest setting! I recommend wearing a sweatshirt over a t-shirt to soften the blow. The only good thing about this contraption, is that it makes me laugh: the percussion reminds me of a cheap drum machine. If a massage therapist worked on me like this, I'd probably laugh for awhile, then ask them to stop and refund my money. This runs through a cycle of various rhythms, and I couldn't figure out how to keep it on just one setting. Not at all relaxing. I've been wanting to give it to a friend, but so far, no takers. Too heavy to send back; too ugly to keep around. Not sure what to do with it. Guess I need to make an appointment with my massage therapist.

       
      2.0

      very rough

      By Bob S.

      from Orlando, Fl.

      About Me Beginning User

      Verified Buyer

      Pros

      • Its A Great Idea
      • Sturdy

      Cons

      • Heavy
      • Jarring
      • Loud
      • Uncomfortable

      Best Uses

        Comments about iNeed Neck and Shoulder Pro Massager with Heat:

        Was looking forward to this for my wife, who had an accident and needed massage relief. Though the concept is great, the product was very rough to use. It was heavy and loud, plus it felt like it was going to shake your brain loose.

         
        5.0

        Take the time to relax.

        By Paris08

        from Lakeland, Florida

        About Me Beginning User

        Verified Buyer

        Pros

        • Comfortable
        • Easy To Use
        • Relaxing
        • Sturdy

        Cons

        • Heavy

        Best Uses

        • Everyday
        • Reduce Stress
        • Relieve Tense Muscles

        Comments about iNeed Neck and Shoulder Pro Massager with Heat:

        I keep my massager on the sofa because when I get home from work it is readily available for a quick massage. I am very pleased with this product. It is durable, a little heavy, but made very well.

        (1 of 1 customers found this review helpful)

         
        5.0

        Excellent!

        By Hard-working Gma

        from Dallas, TX

        About Me Massage Therapist

        Verified Buyer

        Pros

        • Comfortable
        • Easy To Use
        • Relaxing
        • Sturdy

        Cons

          Best Uses

          • Everyday
          • Relieve Tense Muscles

          Comments about iNeed Neck and Shoulder Pro Massager with Heat:

          My husband and I use it every day on our shoulders, mid-back, and lower back. Love that we can control the amount of pressure and the location of it on our backs. Soooo much better than a professional massage and having to direct the person or having the person move away from the area too soon!

           
          4.0

          Heat Massage is GREAT!

          By Matthew the Wayfarer

          from Alta Loma, CA.

          About Me Beginning User

          Verified Buyer

          Pros

          • Comfortable
          • Easy To Use
          • Neckshoulders Better
          • Relaxing
          • Sturdy

          Cons

            Best Uses

            • Everyday
            • Relieve Tense Muscles

            Comments about iNeed Neck and Shoulder Pro Massager with Heat:

            Doesn't make the pain go away but it's improved.

             
            4.0

            Good Purchase

            By Sudha

            from EDINA,MN

            About Me Beginning User

            Verified Buyer

            Pros

            • Comfortable
            • Easy To Use
            • Relaxing

            Cons

              Best Uses

              • Reduce Stress
              • Relieve Tense Muscles

              Comments about iNeed Neck and Shoulder Pro Massager with Heat:

              Good Buy

               
              3.0

              Not what I expected

              By Lizard

              from Cape Cod

              About Me Beginning User

              Verified Buyer

              Pros

              • Easy To Use
              • Long Massage Cycles

              Cons

              • Awkward
              • Bulky
              • Heavy
              • Uncomfortable

              Best Uses

              • Relieve Tense Muscles

              Comments about iNeed Neck and Shoulder Pro Massager with Heat:

              This unit was not what I expected in terms of weight. The control unit is the heaviest and most awkward part of this device and it is the unit that rests primarily on my neck where I use it the most. The High function and Energize functions are almost intolerable modes for me; they are too strong. I have found that I am between low and medium and soothe and pulse modes. The unit is also very loud. I use the heat function when I use the device and find that very helpful. Despite the devices' loudness and overall awkwardness, I have been forcing myself to use it. I believe I do feel better after using it. It just was not what I had expected from the videos and the reviews that I had read before purchasing.

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              iNeed Neck and Shoulder Pro Massager with Heat

              647123p

              Customer Rating

              Warranty

              Brookstone/OSIM-branded products are backed by a one-year limited warranty.

              img_WarrantyTabProtectionPlusImage

              Our innovative products will provide you and your family with years of enjoyment. And with the Brookstone Protection Plus service and replacement plans, you'll have the added peace of mind knowing that if the unexpected does happen, we will simply repair or replace your covered product. Our enhanced coverage goes above and beyond the manufacturer's warranty, saving you time and money.

              • Replacement Plan - 1 Year $9.99
              • Replacement Plan - 2 Year $14.99
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              iNeed Neck and Shoulder Pro Massager with Heat

              647123p

              Customer Rating

              iNeed Neck and Shoulder Pro Massager with Heat iNeed Neck and Shoulder Pro Massager with Heat
              SKU: 849483
              Black
              • In Stock - Online Only.
              • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
              iNeed Neck and Shoulder Pro Massager with Heat iNeed Neck and Shoulder Pro Massager with Heat
              SKU: 849245
              Khaki
              • In Stock.
              • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
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