iNeed Neck and Shoulder Pro Massager with Heat
Deep, heated relief for hard-to-reach neck, shoulder and back muscles.
Deep relief for hard-to-reach neck, shoulder and back muscles
- Vigorous, rhythmic percussion massager penetrates aching muscles and relieves tightness
- Choose from three massage programs—Energize, Pulse and Soothe—with or without heat in the front
- Reaches between your shoulders and upper back—where other massagers can’t
- Simple to operate—variable speed
- Wraps comfortably around your neck and shoulders
- Easily move the massager up and down your back, or snap in place
Our massager lets you add soothing heat in front with the push of a button while letting you easily raise or lower it along your neck, shoulders and back for deep-down relief right where you need it. The vigorous, rhythmic percussion massager deeply penetrates aching muscles, easing tightness and helping you feel relaxed all over. Order today!
The heated massager that gives you total control.
Wrap the massager comfortably around your neck, then choose from Energize, Pulse or Soothe pre-programmed massage settings or low, medium, high intensity--with or without heat in the front. Use the handles to easily move the massager up and down your back to target problem spots, or snap in place for convenient hands-free operation.
You'll warm to the relief of the iNeed® Neck & Shoulder Pro Massager with Heat from Brookstone® . Order today!
For adult use only. IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use. Remove all scarves, neckties, necklaces, and jewelry before using this massager.
iNeed Neck and Shoulder Pro Massager with Heat
647123p
REVIEW SNAPSHOT®
by PowerReviewsPros
- Durable (205)
- Attractive (160)
- Easy to assemble (106)
- Easy to use (54)
- Comfortable (34)
Cons
- Heavy (18)
- Heavy bulky (15)
- A little heavy (3)
- Pricey / poor value (3)
Best Uses
- Gifts (124)
- Living room (112)
- Bedroom (106)
- Relieve tense muscles (29)
- Reduce stress (23)
- Reviewer Profile:
- Midrange shopper (188), Budget shopper (87), High-end shopper (25), Beginning user (19), Medical professional (5)
- I Am A:
- Family older kids (112), Couple no kids (61), Single female (55), Family young kids (51), Single male (23)
Most Liked Positive Review
Wonderful, but 1 flaw. Solution: buy 2.
This review is for the i-need Neck and Shoulder Pro Massager with Heat, from Brookstone.
I read many reviews about this item before buying one at a local Brookstone store. Most re...Read complete review
This review is for the i-need Neck and Shoulder Pro Massager with Heat, from Brookstone.
I read many reviews about this item before buying one at a local Brookstone store. Most reviews are very favorable, and I absolutely agree, but one issue is mentioned often: the thermal shut off feature turns the unit off too soon. It's true.
I've been using the unit on the High intensity setting with the Energize program, but with heat off, and I don't even get through two full cycles before it shuts off. It then takes nearly twice as long as the operating time to cool down adequately to be used again.
I'm certain the thermal shutoff is a worthy and possibly required safety feature, but the limited runtime is a definite drawback. Even so, this item is such a high quality and effective device that I still want to give it 5 stars. I give it just 4 stars only because it overheats and shuts off too quickly.
My solution to the quick shut off issue is simple: I'm heading back to the local Brookstone today to buy a second unit. Two might be enough that I can use one unit until it shuts off, switch to the second unit while the first unit cools down, then go back to the first unit and repeat. Maybe a third will be needed for nearly continuous non-stop use in this manner, but two ought to get close.
Other than the quick thermal shut off, this unit really has no other weaknesses. It certainly does not lack power! On the High intensity setting, the strength of the pounding and vibration is outstanding. Most folk will probably use the Low or Medium settings.
Operationally, there are two 'zones', left and right. It is not possible to use just one zone, nor is it possible to have the unit simply pound and vibrate in a steady manner. The user can only select low, medium or high intensity and choose between three different programs that each routinely change in tempo and vigor and always involve both zones. I was wary at first, but I quickly became a fan of the Pulse and Energize programs. The third is Smoothe, which I'm sure others will enjoy, but it's, well, just too smoothe for me. Maybe future versions will allow constant modes rather than just variable programs, but the programs do the job quite well and do not disappoint.
Shopping on-line is certainly convenient, but one big plus for me is that Brookstone has hundreds of retail stores. This was terrific for me because I was considering the standard non-Pro model and a quick trip to the store allowed me to first-hand experience the quality and features of both models. The non-Pro model is equal in quality and does offer Low, Medium and High intensity selection, but it only has a single pre-set program. The one program just didn't do it for me, especially after trying the Pulse and Energize programs on the Pro model. Also, if you're like me and purchase the 2-year extended warranty (only 10% of sale price), having an actual Brookstone store nearby is a big plus if a quick replacement should ever be needed. I don't usually buy extended warranties, and this product appears to be built well enough that I probably won't ever need it, but I intend to use this device quite often and the combination of a local Brookstone store and the low-cost of the warranty extension gives me peace-of-mind. If there's a local Brookstone in you're area, I highly recommend visting the store, seeing, feeling and experiencing the item for yourself, and buying one (or two). Thank you Brookstone for keeping retail real!
For anyone with upper back, neck or shoulder pain like me, this product literally hits-the-spot.
VS
Most Liked Negative Review
Keep on looking
I am a high stress individual and thus experience chronic muscle pain. When I have the opportunity to cough up some dough and get a professional massage, the deeper and more intense massages are ...Read complete review
I am a high stress individual and thus experience chronic muscle pain. When I have the opportunity to cough up some dough and get a professional massage, the deeper and more intense massages are what relax me. I tried this out in store for a good ten minutes and, since it was on sale, decided to bring it home. It really did do a great job at first. It was very intense but I could only use 2 settings because the others were too strong for me. After 2 weeks of moderate use, not even daily, I came home from work and decided to use it on the "soothe" setting. After 3 cycles, the machine would simply not turn on. I waited the appropriate 30 minutes that was indicated in the manual, and then decided to plug it back in and see if it would turn on again. It would not. I waited an hour and tried to turn it back on. It's still wouldn't turn on. It was not until the next morning that it would finally turn back on although by then I noticed a significant decrease in the massage's intensity. It seems that this unit, though powerful, simply was not meant for regular use. I imagine that it will only last if someone takes it home then forgets about it for about a month at a time in between uses. I will return this product today and keep looking for an in-home and inexpensive solution to relieve stress.
Reviewed by 352 customers
Sort by
Displaying reviews 1-10
Previous | Next »
Pros
- Attractive Design
Cons
Best Uses
Comments about iNeed Neck and Shoulder Pro Massager with Heat:
it worked great except for the fact it shuts off after 20 minutes and needs 20-30 minutes to cool down before using it again.
- I Am A:
- Family Young Kids
Pros
- Attractive Design
- Durable
Cons
Best Uses
- Gifts
Comments about iNeed Neck and Shoulder Pro Massager with Heat:
It works really well! I'm surprised by how much I like it because I detest mechanical massagers. They tickle me and irritate my skin (give me a creepy crawly feel). It relaxes my muscles and gives a great massage and it also looks very attractive.
The one negative I have is that it gives a really strong massage. I suppose that's good for working out kinks but even on the lowest setting it's still a little too much for me, though my husband loves it!
- I Am A:
- Family Young Kids
Pros
- Attractive Design
- Durable
- Easy To Assemble
- Easy to use
Cons
- None So Far
Best Uses
- Gifts
Comments about iNeed Neck and Shoulder Pro Massager with Heat:
nice product that works as described. My daughter first purchased one and after I seemed to enjoy it I got one as a Christmas gift. I purchased one as a gift for another friend. No complaints thus far.
- I Am A:
- Single Male
Pros
- Attractive Design
- Durable
Cons
Best Uses
Comments about iNeed Neck and Shoulder Pro Massager with Heat:
I had neck surgery years ago, and have chronic pain and stiffness. This is the first neck massager I've tried that that gives me relief. The massage function has several programs and levels of intensity. Combined with the built in heat, it is awesome. I own two, but only purchased the second one as a spare, just in case. Works great, well made, and is reliable.
- I Am A:
- Couple No Kids
Comments about iNeed Neck and Shoulder Pro Massager with Heat:
My wife loves it!
Pros
- Adjustable
- Attractive Design
- Durable
- Easy To Assemble
- Easy to use
- Individualize For Needs
Cons
- Heavy bulky
Best Uses
- While Watching TV
Comments about iNeed Neck and Shoulder Pro Massager with Heat:
I read the comments that said it was heavy/bulky. It is but the extra weight does keep the unit in place. It's great for sitting in front of the TV and relaxing after a hard day's work. With all the adjustable controls, you can individualize your treatment to your needs that day. I LOVE IT. I say "goodbye" to my daily neck pain. :-)
- I Am A:
- Couple No Kids
Pros
- Durable
- Easy To Assemble
Cons
Best Uses
- Bedroom
- Gifts
- Living Room
Comments about iNeed Neck and Shoulder Pro Massager with Heat:
Easy to use for quick relaxing massages.
- I Am A:
- Family Older Kids
Pros
- Good quality
Cons
- Too large
Best Uses
Comments about iNeed Neck and Shoulder Pro Massager with Heat:
I returned this.
I had used the previous model and loved it so I wanted one of my own. The previous model did not contain the heat. With the heating element the top part that fits around the neck is too big and bulky for my neck.
- I Am A:
- Family Older Kids
Comments about iNeed Neck and Shoulder Pro Massager with Heat:
This thing is awesome
Pros
- Comfortable
- Relaxing
Cons
- none
Best Uses
- Anywhere
- Gifts
Comments about iNeed Neck and Shoulder Pro Massager with Heat:
I bought this for myself & my daughter. We love it! We visited Grandpa & brought it with us. He used it everyday. We couldn't see him living without it. Says he's never felt so good in the morning! I went online right away & bought one for him as a gift.
- I Am A:
- Single Female
Displaying reviews 1-10
Previous | Next »
iNeed Neck and Shoulder Pro Massager with Heat
647123p
Brookstone/OSIM-branded products are backed by a one-year limited warranty.
Our innovative products will provide you and your family with years of enjoyment. And with the Brookstone Protection Plus service and replacement plans, you'll have the added peace of mind knowing that if the unexpected does happen, we will simply repair or replace your covered product.* Our enhanced coverage goes above and beyond the manufacturer's warranty, saving you time and money.
- Replacement Plan - 1 Year $9.99
- Replacement Plan - 2 Year $14.99
iNeed Neck and Shoulder Pro Massager with Heat
647123p
![]() |
iNeed Neck and Shoulder Pro Massager with Heat SKU: 651240 Ivory |
|
![]() |
iNeed Neck and Shoulder Pro Massager with Heat SKU: 647123 Black |
|
You May Also Like








