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iNeed Neck and Shoulder Pro Massager with Heat

Deep, heated relief for hard-to-reach neck, shoulder and back muscles.


Deep relief for hard-to-reach neck, shoulder and back muscles
  • 3 vigorous levels rhythmic percussion massage
  • Penetrates aching muscles and relieves tightness
  • Choose from three massage programs—Energize, Pulse and Soothe—with or without heat in the front
  • Reaches between your shoulders and upper back—where other massagers can’t
  • Simple to operate—variable speed
  • Wraps comfortably around your neck and shoulders
  • Easily move the massager up and down your back, or snap in place
The iNeed® Neck & Shoulder Pro Massager with Heat from Brookstone® reaches where other massagers can't.
Our massager lets you add soothing heat in front with the push of a button while letting you easily raise or lower it along your neck, shoulders and back for deep-down relief right where you need it. The vigorous, rhythmic percussion massager deeply penetrates aching muscles, easing tightness and helping you feel relaxed all over. Order today!

The heated massager that gives you total control.
Wrap the massager comfortably around your neck, then choose from Energize, Pulse or Soothe pre-programmed massage settings or low, medium, high intensity--with or without heat in the front. Use the handles to easily move the massager up and down your back to target problem spots, or snap in place for convenient hands-free operation.

You'll warm to the relief of the iNeed® Neck & Shoulder Pro Massager with Heat from Brookstone® . Order today!

For adult use only. IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use. Remove all scarves, neckties, necklaces, and jewelry before using this massager.
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat

iNeed Neck and Shoulder Pro Massager with Heat

647123p

Customer Rating

REVIEW SNAPSHOT®

by PowerReviews
iNeed Neck and Shoulder Pro Massager with Heat
 
4.2

(based on 455 reviews)

Ratings Distribution

  • 5 Stars

     

    (228)

  • 4 Stars

     

    (164)

  • 3 Stars

     

    (23)

  • 2 Stars

     

    (17)

  • 1 Stars

     

    (23)

88%

of respondents would recommend this to a friend.

Pros

  • Durable (265)
  • Attractive (171)
  • Easy to assemble (115)
  • Easy to use (112)
  • Relaxing (74)

Cons

  • Heavy (44)
  • Uncomfortable (26)
  • Heavy bulky (16)
  • Limited functions (13)
  • Not durable (6)

Best Uses

  • Gifts (134)
  • Living room (122)
  • Bedroom (114)
  • Relieve tense muscles (75)
  • Reduce stress (58)
    • Reviewer Profile:
    • Midrange shopper (209), Budget shopper (90), Beginning user (69), High-end shopper (28), Medical professional (15)
    • I Am A:
    • Family older kids (120), Couple no kids (70), Single female (60), Family young kids (54), Single male (27)

Most Liked Positive Review

 

Wonderful, but 1 flaw. Solution: buy 2.

This review is for the i-need Neck and Shoulder Pro Massager with Heat, from Brookstone.

I read many reviews about this item before buying one at a local Brookstone store. Most...Read complete review

This review is for the i-need Neck and Shoulder Pro Massager with Heat, from Brookstone.

I read many reviews about this item before buying one at a local Brookstone store. Most reviews are very favorable, and I absolutely agree, but one issue is mentioned often: the thermal shut off feature turns the unit off too soon. It's true.

I've been using the unit on the High intensity setting with the Energize program, but with heat off, and I don't even get through two full cycles before it shuts off. It then takes nearly twice as long as the operating time to cool down adequately to be used again.

I'm certain the thermal shutoff is a worthy and possibly required safety feature, but the limited runtime is a definite drawback. Even so, this item is such a high quality and effective device that I still want to give it 5 stars. I give it just 4 stars only because it overheats and shuts off too quickly.

My solution to the quick shut off issue is simple: I'm heading back to the local Brookstone today to buy a second unit. Two might be enough that I can use one unit until it shuts off, switch to the second unit while the first unit cools down, then go back to the first unit and repeat. Maybe a third will be needed for nearly continuous non-stop use in this manner, but two ought to get close.

Other than the quick thermal shut off, this unit really has no other weaknesses. It certainly does not lack power! On the High intensity setting, the strength of the pounding and vibration is outstanding. Most folk will probably use the Low or Medium settings.

Operationally, there are two 'zones', left and right. It is not possible to use just one zone, nor is it possible to have the unit simply pound and vibrate in a steady manner. The user can only select low, medium or high intensity and choose between three different programs that each routinely change in tempo and vigor and always involve both zones. I was wary at first, but I quickly became a fan of the Pulse and Energize programs. The third is Smoothe, which I'm sure others will enjoy, but it's, well, just too smoothe for me. Maybe future versions will allow constant modes rather than just variable programs, but the programs do the job quite well and do not disappoint.

Shopping on-line is certainly convenient, but one big plus for me is that Brookstone has hundreds of retail stores. This was terrific for me because I was considering the standard non-Pro model and a quick trip to the store allowed me to first-hand experience the quality and features of both models. The non-Pro model is equal in quality and does offer Low, Medium and High intensity selection, but it only has a single pre-set program. The one program just didn't do it for me, especially after trying the Pulse and Energize programs on the Pro model. Also, if you're like me and purchase the 2-year extended warranty (only 10% of sale price), having an actual Brookstone store nearby is a big plus if a quick replacement should ever be needed. I don't usually buy extended warranties, and this product appears to be built well enough that I probably won't ever need it, but I intend to use this device quite often and the combination of a local Brookstone store and the low-cost of the warranty extension gives me peace-of-mind. If there's a local Brookstone in you're area, I highly recommend visting the store, seeing, feeling and experiencing the item for yourself, and buying one (or two). Thank you Brookstone for keeping retail real!

For anyone with upper back, neck or shoulder pain like me, this product literally hits-the-spot.

VS

Most Liked Negative Review

 

Very disappointing

This is one of the most disappointing products I've ever purchased. (The other is the bungee chair, also from Brookstone.) Completely useless. I've experienced lots of deep tissue massage over the...Read complete review

This is one of the most disappointing products I've ever purchased. (The other is the bungee chair, also from Brookstone.) Completely useless. I've experienced lots of deep tissue massage over the years: shiatsu, Rolfing, postural integration, sports massage, etc. So, I thought I could tolerate at least the medium setting. But, this thing will beat you to a pulp even at the lowest setting! I recommend wearing a sweatshirt over a t-shirt to soften the blow. The only good thing about this contraption, is that it makes me laugh: the percussion reminds me of a cheap drum machine. If a massage therapist worked on me like this, I'd probably laugh for awhile, then ask them to stop and refund my money. This runs through a cycle of various rhythms, and I couldn't figure out how to keep it on just one setting. Not at all relaxing. I've been wanting to give it to a friend, but so far, no takers. Too heavy to send back; too ugly to keep around. Not sure what to do with it. Guess I need to make an appointment with my massage therapist.

Reviewed by 455 customers

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1.0

Horrible Product

By Unhappy shopper

from Cleveland, OH

About Me Beginning User

Verified Buyer

Pros

    Cons

    • Uncomfortable

    Best Uses

      Comments about iNeed Neck and Shoulder Pro Massager with Heat:

      Unfortunately, because of the weight of the product, I have not sent it back yet but planning on going to a store, which is 40 minutes away, when I get the chance.

       
      5.0

      Absolutely wonderful

      By HF

      from West Covina

      About Me Athlete

      Verified Buyer

      Pros

      • Comfortable
      • Easy To Use
      • Relaxing
      • Sturdy

      Cons

        Best Uses

        • Reduce Stress
        • Relieve Tense Muscles

        Comments about iNeed Neck and Shoulder Pro Massager with Heat:

        Wonderful, powerful massager with a unique percussive motion.

         
        1.0

        poor product

        By Mom

        from CA

        About Me Medical Professional

        Verified Buyer

        Pros

        • None

        Cons

        • Burning Hot
        • Heavy
        • Too Rough
        • Uncomfortable

        Best Uses

          Comments about iNeed Neck and Shoulder Pro Massager with Heat:

          Poor unsafe product

           
          2.0

          disappointingly TOO HEAVY

          By clm5744

          from Knoxville Iowa

          About Me Medical Professional

          Verified Buyer

          Pros

            Cons

            • Heavy
            • Uncomfortable

            Best Uses

              Comments about iNeed Neck and Shoulder Pro Massager with Heat:

              The massage and heat features would be so much more effective if the entire unit was lighter. This is heavy and bulky....not something I want to keep....am returning.

               
              3.0

              Needs adjusting

              By caring husband

              from Virginia Beach, VA

              Pros

              • Easy To Use
              • Relaxing
              • Sturdy

              Cons

              • Heavy
              • High Settings Are To Roug
              • Impossible To Use High Se

              Best Uses

                Comments about iNeed Neck and Shoulder Pro Massager with Heat:

                The product is not bad the low settings are useable the higher settings are impossible to use. The higher setting will hurt the average size person.

                 
                4.0

                Not for everyone

                By Mb

                from Ny

                About Me Athlete

                Pros

                • Sturdy

                Cons

                • Heavy

                Best Uses

                • Relieve Tense Muscles

                Comments about iNeed Neck and Shoulder Pro Massager with Heat:

                I bought this as a present for someone that can not use it because it is too much for her. I don't think many people would ever use it on the highest setting

                 
                4.0

                Quite good and helpful

                By Thika Cat

                from New England

                About Me Beginning User, Have A Spinal Fusion

                Verified Buyer

                Pros

                • Can Be Hands Free
                • Easy To Use
                • Good Variety Of Pulses
                • Relaxing

                Cons

                • Can't Use Heat With Pulse
                • Heats Mostly In Front
                • Heavy
                • Limited Functions
                • Only Use It On Low

                Best Uses

                • Reduce Stress
                • Relieve Tense Muscles

                Comments about iNeed Neck and Shoulder Pro Massager with Heat:

                Since my spine is mostly fused, I use my upper back muscles too much -- no choice. This gadget helps get at the tight spots and ease them some, without drugs or the expense of a professional massage, though I use those as well. This is in a convenient spot and easy to get to -- a good addition.

                 
                5.0

                I love it

                By mel

                from Statesville nc

                About Me Beginning User

                Verified Buyer

                Pros

                • Comfortable
                • Easy To Use
                • Relaxing
                • Sturdy

                Cons

                  Best Uses

                  • Everyday
                  • Reduce Stress
                  • Relieve Tense Muscles

                  Comments about iNeed Neck and Shoulder Pro Massager with Heat:

                  relieves tension. Some say it is heavy and it is, but I think that helps with the massage.

                   
                  5.0

                  excellent!

                  By lucia

                  from NY

                  About Me Beginning User

                  Verified Buyer

                  Pros

                  • Comfortable
                  • Easy To Use
                  • Relaxing
                  • Sturdy

                  Cons

                  • Heavy

                  Best Uses

                  • Relieve Tense Muscles

                  Comments about iNeed Neck and Shoulder Pro Massager with Heat:

                  it's multifunctional. One can really enjoy all the functions offered by the product. It is slightly heavy but once you start using using it, everything goes fine

                  (1 of 1 customers found this review helpful)

                   
                  1.0

                  Way too rough!!!

                  By Dana

                  from Cedar Rapids, IA

                  About Me Medical Professional

                  Verified Reviewer

                  Pros

                    Cons

                    • Limited Functions
                    • Uncomfortable

                    Best Uses

                      Comments about iNeed Neck and Shoulder Pro Massager with Heat:

                      I can't believe the positive reviews. It was very rough on even the lowest setting. It became the joke Christmas eve to see who could tolerate it! Even if they could, it made weird noises like it was passing gas. I was truly disappointed because I have fibromyalgia and would've loved some muscle and pain relief. Unfortunately, it's getting returned...

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                      iNeed Neck and Shoulder Pro Massager with Heat

                      647123p

                      Customer Rating

                      Warranty

                      Brookstone/OSIM-branded products are backed by a one-year limited warranty.

                      img_WarrantyTabProtectionPlusImage

                      Our innovative products will provide you and your family with years of enjoyment. And with the Brookstone Protection Plus service and replacement plans, you'll have the added peace of mind knowing that if the unexpected does happen, we will simply repair or replace your covered product. Our enhanced coverage goes above and beyond the manufacturer's warranty, saving you time and money.

                      • Replacement Plan - 1 Year $9.99
                      • Replacement Plan - 2 Year $14.99
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                      iNeed Neck and Shoulder Pro Massager with Heat

                      647123p

                      Customer Rating

                      iNeed Neck and Shoulder Pro Massager with Heat iNeed Neck and Shoulder Pro Massager with Heat
                      SKU: 849483
                      Black
                      • In Stock - Online Only.
                      • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
                      iNeed Neck and Shoulder Pro Massager with Heat iNeed Neck and Shoulder Pro Massager with Heat
                      SKU: 849245
                      Khaki
                      • In Stock.
                      • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
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