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iNeed Neck and Shoulder Pro Massager with Heat

Deep, heated relief for hard-to-reach neck, shoulder and back muscles.


Deep relief for hard-to-reach neck, shoulder and back muscles
  • Vigorous, rhythmic percussion massager penetrates aching muscles and relieves tightness
  • Choose from three massage programs—Energize, Pulse and Soothe—with or without heat in the front
  • Reaches between your shoulders and upper back—where other massagers can’t
  • Simple to operate—variable speed
  • Wraps comfortably around your neck and shoulders
  • Easily move the massager up and down your back, or snap in place
The iNeed® Neck & Shoulder Pro Massager with Heat from Brookstone® reaches where other massagers can't.
Our massager lets you add soothing heat in front with the push of a button while letting you easily raise or lower it along your neck, shoulders and back for deep-down relief right where you need it. The vigorous, rhythmic percussion massager deeply penetrates aching muscles, easing tightness and helping you feel relaxed all over. Order today!

The heated massager that gives you total control.
Wrap the massager comfortably around your neck, then choose from Energize, Pulse or Soothe pre-programmed massage settings or low, medium, high intensity--with or without heat in the front. Use the handles to easily move the massager up and down your back to target problem spots, or snap in place for convenient hands-free operation.

You'll warm to the relief of the iNeed® Neck & Shoulder Pro Massager with Heat from Brookstone® . Order today!

For adult use only. IMPORTANT: Any individual who may be pregnant, has a pacemaker, suffers from diabetes, phlebitis and/or thrombosis, is at an increased risk of developing blood clots, or who has pins/screws/artificial joints or other medical devices implanted in his/her body should consult with a physician before using a massaging device designed for home use. Remove all scarves, neckties, necklaces, and jewelry before using this massager.
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat
iNeed Neck and Shoulder Pro Massager with Heat

iNeed Neck and Shoulder Pro Massager with Heat

647123p

Customer Rating

REVIEW SNAPSHOT®

by PowerReviews
iNeed Neck and Shoulder Pro Massager with Heat
 
4.3

(based on 362 reviews)

Ratings Distribution

  • 5 Stars

     

    (182)

  • 4 Stars

     

    (146)

  • 3 Stars

     

    (16)

  • 2 Stars

     

    (10)

  • 1 Stars

     

    (8)

93%

of respondents would recommend this to a friend.

Pros

  • Durable (208)
  • Attractive (163)
  • Easy to assemble (109)
  • Easy to use (55)
  • Comfortable (34)

Cons

  • Heavy (18)
  • Heavy bulky (15)
  • A little heavy (3)
  • Pricey / poor value (3)
  • Unattractive design (3)

Best Uses

  • Gifts (126)
  • Living room (115)
  • Bedroom (108)
  • Relieve tense muscles (29)
  • Reduce stress (23)
    • Reviewer Profile:
    • Midrange shopper (194), Budget shopper (89), High-end shopper (25), Beginning user (19), Medical professional (5)
    • I Am A:
    • Family older kids (115), Couple no kids (64), Single female (57), Family young kids (52), Single male (24)

Most Liked Positive Review

 

Wonderful, but 1 flaw. Solution: buy 2.

This review is for the i-need Neck and Shoulder Pro Massager with Heat, from Brookstone.

I read many reviews about this item before buying one at a local Brookstone store. Most re...Read complete review

This review is for the i-need Neck and Shoulder Pro Massager with Heat, from Brookstone.

I read many reviews about this item before buying one at a local Brookstone store. Most reviews are very favorable, and I absolutely agree, but one issue is mentioned often: the thermal shut off feature turns the unit off too soon. It's true.

I've been using the unit on the High intensity setting with the Energize program, but with heat off, and I don't even get through two full cycles before it shuts off. It then takes nearly twice as long as the operating time to cool down adequately to be used again.

I'm certain the thermal shutoff is a worthy and possibly required safety feature, but the limited runtime is a definite drawback. Even so, this item is such a high quality and effective device that I still want to give it 5 stars. I give it just 4 stars only because it overheats and shuts off too quickly.

My solution to the quick shut off issue is simple: I'm heading back to the local Brookstone today to buy a second unit. Two might be enough that I can use one unit until it shuts off, switch to the second unit while the first unit cools down, then go back to the first unit and repeat. Maybe a third will be needed for nearly continuous non-stop use in this manner, but two ought to get close.

Other than the quick thermal shut off, this unit really has no other weaknesses. It certainly does not lack power! On the High intensity setting, the strength of the pounding and vibration is outstanding. Most folk will probably use the Low or Medium settings.

Operationally, there are two 'zones', left and right. It is not possible to use just one zone, nor is it possible to have the unit simply pound and vibrate in a steady manner. The user can only select low, medium or high intensity and choose between three different programs that each routinely change in tempo and vigor and always involve both zones. I was wary at first, but I quickly became a fan of the Pulse and Energize programs. The third is Smoothe, which I'm sure others will enjoy, but it's, well, just too smoothe for me. Maybe future versions will allow constant modes rather than just variable programs, but the programs do the job quite well and do not disappoint.

Shopping on-line is certainly convenient, but one big plus for me is that Brookstone has hundreds of retail stores. This was terrific for me because I was considering the standard non-Pro model and a quick trip to the store allowed me to first-hand experience the quality and features of both models. The non-Pro model is equal in quality and does offer Low, Medium and High intensity selection, but it only has a single pre-set program. The one program just didn't do it for me, especially after trying the Pulse and Energize programs on the Pro model. Also, if you're like me and purchase the 2-year extended warranty (only 10% of sale price), having an actual Brookstone store nearby is a big plus if a quick replacement should ever be needed. I don't usually buy extended warranties, and this product appears to be built well enough that I probably won't ever need it, but I intend to use this device quite often and the combination of a local Brookstone store and the low-cost of the warranty extension gives me peace-of-mind. If there's a local Brookstone in you're area, I highly recommend visting the store, seeing, feeling and experiencing the item for yourself, and buying one (or two). Thank you Brookstone for keeping retail real!

For anyone with upper back, neck or shoulder pain like me, this product literally hits-the-spot.

VS

Most Liked Negative Review

 

Keep on looking

I am a high stress individual and thus experience chronic muscle pain. When I have the opportunity to cough up some dough and get a professional massage, the deeper and more intense massages are ...Read complete review

I am a high stress individual and thus experience chronic muscle pain. When I have the opportunity to cough up some dough and get a professional massage, the deeper and more intense massages are what relax me. I tried this out in store for a good ten minutes and, since it was on sale, decided to bring it home. It really did do a great job at first. It was very intense but I could only use 2 settings because the others were too strong for me. After 2 weeks of moderate use, not even daily, I came home from work and decided to use it on the "soothe" setting. After 3 cycles, the machine would simply not turn on. I waited the appropriate 30 minutes that was indicated in the manual, and then decided to plug it back in and see if it would turn on again. It would not. I waited an hour and tried to turn it back on. It's still wouldn't turn on. It was not until the next morning that it would finally turn back on although by then I noticed a significant decrease in the massage's intensity. It seems that this unit, though powerful, simply was not meant for regular use. I imagine that it will only last if someone takes it home then forgets about it for about a month at a time in between uses. I will return this product today and keep looking for an in-home and inexpensive solution to relieve stress.

Reviewed by 362 customers

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4.0

Amazing!

By Mom

from FL

About Me Budget Shopper

Pros

    Cons

      Best Uses

        Comments about iNeed Neck and Shoulder Pro Massager with Heat:

        This product is absolutely amazing! The only down side is that it overheats and shuts down after 10 minutes or so. It won't turn back on for up to 45 mins. This one downfall is definitely compensated for by the machine's overall performance.

        • I Am A:
        • Single Female

        Comment on this review

         
        2.0

        Too heavy.

        By Girl with shoulder pain.

        from Oaklyn, NJ

        About Me Midrange Shopper

        Pros

        • Nice Massage

        Cons

        • Too Heavy And Bulky

        Best Uses

        • Living Room

        Comments about iNeed Neck and Shoulder Pro Massager with Heat:

        I could not recommend this due to bulkiness and weight. Makes it difficult to use.

        • I Am A:
        • Single Female

        Comment on this review

         
        4.0

        Neck & Shoulder Massager

        By Helen's House of Hobbies

        from Bensalem,Pa

        About Me Midrange Shopper

        Pros

        • Durable
        • Easy To Assemble

        Cons

        • Unattractive Design

        Best Uses

        • Living Room

        Comments about iNeed Neck and Shoulder Pro Massager with Heat:

        I use my massager every day,at night.

        • I Am A:
        • Couple No Kids

        Comment on this review

         
        5.0

        Love it!

        By Jay

        from Orlando

        About Me Midrange Shopper

        Pros

        • Attractive Design
        • Easy To Assemble
        • Powerful

        Cons

          Best Uses

          • Bedroom
          • Living Room

          Comments about iNeed Neck and Shoulder Pro Massager with Heat:

          It's easy to put away and easy to use. I love it because its strong.

          • I Am A:
          • Family Young Kids

          Comment on this review

           
          4.0

          Powerful Massager!

          By Fe Fe

          from Durham, NC

          About Me Midrange Shopper

          Pros

          • Attractive Design
          • Easy To Assemble

          Cons

          • Long Reset Time

          Best Uses

          • Gifts

          Comments about iNeed Neck and Shoulder Pro Massager with Heat:

          I bought this for my husband as an anniversary gift. He LOVES it! It is a very strong massager so the maximum setting is not for me, but he loves it. The only complaint I have is that it heats up fairly quickly during use (likely due to the force of the mechanism), and you have to wait about 30 minutes for the next cycle. Other than that, its a great gift, especially for a man.

          • I Am A:
          • Couple No Kids

          Comment on this review

           
          4.0

          Hits the spot

          By Ron

          from McMinnville, OR

          About Me Midrange Shopper

          Pros

          • Attractive Design
          • Durable
          • Easy to use
          • Reaches Entire Back
          • Straps Allow Positioning
          • Well made nice quality

          Cons

          • High Setting Can Hurt
          • Only Random Pattern

          Best Uses

          • After Workout
          • At Night Before Bed
          • Bedroom
          • Gifts
          • Stimulate Blood Flow

          Comments about iNeed Neck and Shoulder Pro Massager with Heat:

          Bought one for myself and wife to help muscle tension relief. It does
          a good job on low and medium settings. The high setting can be a bit
          too aggressive. The random message pattern is a good feature, but now again I would like to have the ability to select just one mode of
          massager (not available). I like being able to use the straps to adjust the position of the massager. Thought enough of the device to buy
          three more as gifts on a Brookstone sale.

          • I Am A:
          • Couple No Kids

          Comment on this review

           
          5.0

          I am going to send as gifts

          By Gina

          from Windermere, FL

          About Me Midrange Shopper

          Pros

          • Durable

          Cons

            Best Uses

              Comments about iNeed Neck and Shoulder Pro Massager with Heat:

              Really works great

              • I Am A:
              • Family Older Kids

              Comment on this review

               
              4.0

              Massager

              By Onecentgg

              from San Antonio, TX

              About Me Budget Shopper

              Pros

              • Works Smoothly

              Cons

              • Loud Motor

              Best Uses

              • Relaxing

              Comments about iNeed Neck and Shoulder Pro Massager with Heat:

              I bought this because we travel so much (flying & driving). I thought it would be helpful to relax & remove tension knots in our neck & back. It works great! It is a bit heavy but understandably so. It does shut off after about 20 minutes but you can use it again after another 20 minutes.

              • I Am A:
              • Family Older Kids

              Comment on this review

               
              1.0

              Shuts off after a few minutes

              By David

              from Santa Clarita

              Pros

              • Deep massage
              • Gives A Deep Massage

              Cons

              • Minutes And Does Not Come
              • On Again
              • Shuts off
              • Shuts Off After A Few

              Best Uses

                Comments about iNeed Neck and Shoulder Pro Massager with Heat:

                It is useless to me because it shuts off after a few minutes and does not come on again.

                • I Am A:
                • Family Older Kids

                Comment on this review

                 
                5.0

                Great Massager

                By klk

                from catlin, illinois

                Pros

                  Cons

                    Best Uses

                      Comments about iNeed Neck and Shoulder Pro Massager with Heat:

                      I have neck and lower back pain,
                      my chiropractor put one one me and that is what
                      sold it.

                      • I Am A:
                      • Single Male

                      Comment on this review

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                      iNeed Neck and Shoulder Pro Massager with Heat

                      647123p

                      Customer Rating

                      Warranty

                      Brookstone/OSIM-branded products are backed by a one-year limited warranty.

                      img_WarrantyTabProtectionPlusImage

                      Our innovative products will provide you and your family with years of enjoyment. And with the Brookstone Protection Plus service and replacement plans, you'll have the added peace of mind knowing that if the unexpected does happen, we will simply repair or replace your covered product.* Our enhanced coverage goes above and beyond the manufacturer's warranty, saving you time and money.

                      • Replacement Plan - 1 Year $9.99
                      • Replacement Plan - 2 Year $14.99
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                      iNeed Neck and Shoulder Pro Massager with Heat

                      647123p

                      Customer Rating

                      iNeed Neck and Shoulder Pro Massager with Heat iNeed Neck and Shoulder Pro Massager with Heat
                      SKU: 651240
                      Ivory
                      • In Stock.
                      • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
                      iNeed Neck and Shoulder Pro Massager with Heat iNeed Neck and Shoulder Pro Massager with Heat
                      SKU: 647123
                      Black
                      • In Stock.
                      • Returns: This product may be returned within 60 days of purchase with original receipt (See our Return Policy).
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