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Job: Statistical Analyst Job Reference: EM329 Location: Corporate Headquarters, Merrimack, NH Job Type: Full Time, Exempt Primary responsibilities :
This Statistical Analyst will manage the modeling of the Brookstone house file. They will manage and execute statistical modeling and data analysis / reporting using transactional data. Statistical methodologies knowledge to include multi liner regression and logistic regression, cluster analysis, CART and CHAID. This person will have the software skills to access our direct marketing database, SQL skills to access corporate databases, and SAS skills for modeling and ad hoc analysis. The Analyst should be comfortable with data mining techniques and research in order to troubleshoot issues/anomalies within the data. In addition, new data requirements may be requested and the data source(s) will need to be created through working with various internal organizations (IT, Retail Operations, DM Operations). This position requires excellent communication and presentation skills to be able to translate statistical concepts and methods to the broader team.
Qualified Candidates will possess: - Masters in Econometrics/Statistics or BA with at least 3-5 years experience in developing response models in a direct marketing environment.
- Proven track record of utilizing customer segment information to develop cost-effective marketing programs to grow a business.
- Strong to Expert SAS software skills and well developed quantitative skills required.
- Strong organizational and communication skills essential and must be comfortable working in a collaborative team environment.
If you are interested in this position, please submit a resume, include a cover letter and salary history via e-mail: hr@brookstone.com
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Job: Sales Training Manager Job Reference: EM330 Location: Corporate Headquarters, Merrimack, NH Job Type: Full Time, Exempt The Sales Training Manager develops and implements multi-media merchandise and sales training programs of all types for Store Management and Sales Associates. The Manager acts as a liaison between the Merchants and Stores to ensure that product knowledge and selling techniques are effectively aligned and integrated in order to result in exceptional service and sales. The Manager also evaluates and analyzes the results and effectiveness of the training and makes appropriate adjustments to the sales training programs and content as required. Essential: College degree or equivalent experience in Human Resources, Business Administration, Communications, Public Relations or Marketing. Minimum of two (2) years prior experience in sales training design and delivery in a retail sales environment. Excellent writing skills and creative/design ability, using PC programs and technology for delivery of programs. Excellent public speaking and training skills; at ease moderating groups of all sizes and all hierarchical levels. Analytical skills for measuring and reporting on training results.
Desired:
Retail sales experience, including big ticket items. Desktop publishing skills and experience. Spanish language fluency, both speaking and writing.
If you are interested in this position, please submit a resume, include a cover letter and salary history via e-mail: hr@brookstone.com
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Job: Director of Retail Inventory
Job Reference: EM332
Location: Corporate Headquarters, Merrimack, NH
Job Type: Full Time, Exempt
This position is responsible for managing inventory purchases, receipts and shipments to the permanent Mall and Airport based Brookstone Retail stores. In concert with the retail merchant team, the Director of Retail Inventory will aid in the development of semi-annual sku plans, assortments, promotional buys, and development of retail floorsets. This position is also responsible for the enhancement and evolution of the long term technology infrastructure required to support day-to-day inventory operations.
Responsibilities Include:
Oversee daily store replenishment by sku from the DC based on plan-o-gram requirements, sales forecasts, service level requirements, and marketing strategies. Manage creation and release of purchase orders to our suppliers in support of product plans, sales forecasts, and presentation requirements. Review for approval all new item additions proposed to the assortment and make recommendations to the merchant teams for items to eliminate. Manage purchases and open-to-buy to achieve established inventory turnover objectives. Manage, train, and coach the activities of the Merchandise Planning teams. Review and recommend IT systems changes and upgrades as necessary to support the needs of Planning & Allocation.
Qualified Candidates will possess:
Essential:
4-year college degree or equivalent experience Working knowledge of forecasting/DRP/planning systems 5+ years of Retail planning/inventory management experience Strong computer skills/experience Solid understanding of financial controls and retail accounting Multi-store Retail experience.
Desired:
Experience implementing forecasting / inventory management systems Business degree Strong supply chain knowledge/experience If you are interested in this position, please submit a resume, include a cover letter and salary history via e-mail: hr@brookstone.com
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Job: Internet Project Manager Job Reference: EM335 Location: Corporate Headquarters, Merrimack, NH Job Type: Full Time, Exempt The Direct Marketing Internet Project Manager is charge of developing and maintaining the infrastructure of the Brookstone.com website. The scope of this job includes project management in the launch of new site functionality, budget management for site enhancements and maintenance, being the go-to person internal and external contacts, and the integration of systems germane to the Internet. This individual is our in-house operational "expert" on all things internet and will stay abreast of the latest technologies and trends necessary to support our online merchandising and marketing efforts so as to achieve our financial plan. Responsibilities Include:
Project Management experience in an e-commerce environment.Excellent Written and Verbal communication skills.Understanding of programming languages, protocols, and technologies (such as SQL queries, HTML, XML, and .asp a plus).Proficiency with Microsoft Project, MS Office (including Access).Strong multi-tasker. Able to stop/start multiple tasks without losing place or focus.Strong project leader across varying management teams with differing priorities.College degree or equivalent experience.Minimum of 2 years experience in a similar environment. Familiarity with integrated tracking systems / asset management / content management systems desired.Prior experience working for a multi-channel retailer with catalogs, stores, and website helpful..
If you are interested in this position, please submit a resume, include a cover letter and salary history via e-mail: hr@brookstone.com
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Job: Vice President, Store Operations Job Reference: EM336 Location: Corporate Headquarters, Merrimack, NH Job Type: Full Time, Exempt Primary responsibilities include leading the development of sound short- and long-term sales and operational goals and objectives for the retail organization, and then ensuring they are executed to achieve established financial objectives. Additionally, this position is a member of the Senior Management team and will work collaboratively to develop and execute the overall business strategies for Brookstone.
Requirements: - 10+ years experience working in the Retail or Services industry, leading/managing multi-state, multi-unit store-based operations. Successful candidates must demonstrate progressive upward career mobility to the executive level.
- Prior experience leading and managing Director- and Divisional Vice President-level direct reports.
- Experience in strategic planning leading to successful store level execution and results.
- Prior demonstrated results in the development of people across an organization.
- Bachelor's degree or equivalent experience.
- Excellent interpersonal and communication skills - both oral and written.
If you are interested in this position, please submit a resume, include a cover letter and salary history via e-mail: hr@brookstone.com
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Customer Service Specialist - Assist telephone customers with service needs, including answers to technical questions and providing catalog and customer service for problem orders, complaints and returns.
- Ability to type 30 WPM accurately.
- Handle customers in a professional manner.
- Seasonal positions available August through January
- Full Time and Part Time, Hourly
If you are interested in this position, and have the experience required, please contact Human Resources Manager 573-581-7777, ext. 6101 or 6102. Or, please submit your resume via e-mail: dcjobs@brookstone.com or by fax: 573-581-6417
Customer Service Representative - Assist telephone Customers in identifying desired product.
- Perform order processing in back up capacity, transferring calls to appropriate area in the Call Center.
- Ability to type 30 WPM accurately.
- Handle Customers in a professional manner.
- Seasonal positions available August through January
- Full Time and Part Time, Hourly
If you are interested in this position, and have the experience required, please contact Human Resources Manager 573-581-7777, ext. 6101 or 6102. Or, please submit your resume via e-mail: dcjobs@brookstone.com or by fax: 573-581-6417.
Equipment OperatorLocation: Corporate Distribution Center, Mexico, MO Job Type: Full Time and Part Time, Hourly (Seasonal) - Locate and move stock from one location to another (utilizing Drexel or stock picker).
- Responsible for documenting all manual moves, and prioritizing and coordinating paperwork.
- Comfortable with numbers.
- Able to lift up to 65 pounds.
If you are interested in this position, and have the experience required, please contact Human Resources Manager 573-581-7777, ext. 6101 or 6102. Or, please submit your resume via e-mail: dcjobs@brookstone.com, or by fax: 573-581-6417. Back to top
Truck LoaderLocation: Corporate Distribution Center, Mexico, MO Job Type: Full Time and Part Time, Hourly (Seasonal) - Load parcels into proper area for pickup.
- Sort parcels by methods of transportation.
- Able to withstand high temperatures.
- Able to lift up to 80 pounds.
If you are interested in this position, and have the experience required, please contact Human Resources Manager 573-581-7777, ext. 6101 or 6102. Or, please submit your resume via e-mail: dcjobs@brookstone.com, or by fax: 573-581-6417. Back to top
Shipper/ PackerLocation: Corporate Distribution Center, Mexico, MO Job Type: Full Time and Part Time, Hourly (Seasonal) - Pick/ Pack Customer orders from computer labels.
- Perform quality control audit of outgoing mail orders.
- Comfortable with numbers.
- Able to lift up to 30 pounds.
If you are interested in this position, and have the experience required, please contact Human Resources Manager 573-581-7777, ext. 6101 or 6102. Or, please submit your resume via e-mail: dcjobs@brookstone.com, or by fax: 573-581-6417. Back to top
Material HandlerLocation: Corporate Distribution Center, Mexico, MO Job Type: Full Time and Part Time, Hourly (Seasonal) - Locate and move stock from one location to another and maintain accuracy of the location system.
- Comfortable with numbers.
- Able to lift up to 75 pounds.
If you are interested in this position, and have the experience required, please contact Human Resources Manager 573-581-7777, ext. 6101 or 6102. Or, please submit your resume via e-mail: dcjobs@brookstone.com, or by fax: 573-581-6417. Back to top
District Sales Manager - Overall responsibility for 6 - 15 stores.
- Maximizes sales and operating income while controlling Stores and districts expenses at approved budgetary levels.
- Ensure and maintain Brookstone's high quality standards in all Human Resource, Operational and Merchandising activities.
SOUTHERN REGION Don Hashagen, Regional Vice President 26 South King Street Leesburg, VA 20175 571-258-0035, 0038 Fax 571-0053 Email: dhashagen@brookstone.com Alabama, Washington DC, Delaware, Florida, Georgia, Indiana, Kansas, Kentucky, Louisiana, Maryland, Mississippi, Missouri, North Carolina, Ohio, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Virginia EASTERN REGION Dan Bulauski, Regional Vice President 1461 Franklin Ave Garden City, NY 11530 516-873-0812 Fax 516-873-1803 Email: dbulauski@brookstone.com Connecticut, Illinois, Massachusetts, Michigan, Minnesota, New Hampshire, New York, New Jersey, Pennsylvania, Rhode Island WESTERN REGION Bob Curran, Regional Vice President Email: bcurran@brookstone.com Arizona, California, Colorado, Hawaii, Idaho, Kansas, Nevada, New Mexico, Oklahoma, Oregon, Texas, Utah, Washington Back to top
Store Sales Manager- Responsible for managing one Store.
- Innovatively manages the Store by driving sales performance and controlling expenses.
- Attracts and develops Store Management and Sales Associates who can successfully close sales with our Customers.
- Previous retail management experience required, including responsibility for total Store operations.
Assistant Store Sales Manager- Assists the Store Sales Manager in all aspects of managing the Store and driving sales performance as detailed above.
- Previous retail management experience required.
Second Assistant Store Sales Manager- This is an entry-level, non-exempt Management position.
- Assists the Store Sales Management team in maximizing sales performance, both individually and through effectively directing the Sales Associates.
- Previous retail experience, preferably with some supervisory experience.
Seasonal Manager and Seasonal Assistant Manager - During the second half of the year (generally, anytime between mid-Summer through December), Brookstone opens temporary/seasonal Stores throughout the country that close no later than during the week after December 25th.
- These are hourly-paid positions.
- The duties of the Seasonal Manager mirror those of the Assistant Store Sales Manager above, and the duties of the Seasonal Assistant Manager mirror those of the 2nd Assistant Store Sales Manager above.
Sales Associate - Able to actively and warmly engage the Customer and develop an instant rapport.
- Meet individual sales goals by using in-depth product knowledge and selling skills.
- Previous sales experience is helpful.
Brookstone accepts applications online for the Store Management and Sales Associate positions listed above. Please click here to complete the online application process. Back to top
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